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Support Engineer

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Onsite

Support Engineer

Unify Technologies

Support Engineer

2 months ago

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Important information


Contract type:

Permanent

Salary:

₹150,000 – ₹350,000 / year

Location:

Hyderabad, Telangana, India

Work mode:

Onsite

Published on:

17 August 2026

What they need


Roles and Responsibilities :

  • Provide technical support to customers through phone, email, or chat for EMR/EHR systems.
  • Troubleshoot issues with hospital information systems and resolve problems in a timely manner.
  • Collaborate with internal teams to identify root causes of errors and implement solutions.
  • Document customer interactions and resolutions in a clear and concise manner.

Job Requirements :

  • 1-3 years of experience in IT services & consulting industry.
  • Strong knowledge of EMR/EHR systems and their applications in healthcare settings.
  • Excellent communication skills for effective customer interaction.
  • Ability to work independently with minimal supervision.

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