G
Globtier Infotech
Support Engineer
Skills
MongoDBCRM
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹50,000 – ₹200,000 / year
Location:
Chennai, Tamil Nadu, India
Work mode:
Onsite
Published on:
20 August 2026
What they need
Roles and Responsibilities :
- Provide technical support to customers via phone, email, or chat for issues related to software applications.
- Troubleshoot and resolve customer complaints in a timely and professional manner.
- Collaborate with internal teams to identify root causes of issues and implement solutions.
- Document all interactions with customers using CRM software.
Job Requirements :
- 0-2 years of experience in application support or similar role.
- Strong understanding of DBMS (Database Management System) concepts.
- Proficiency in Mongodb technology is an asset.
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