Support Engineer

We are looking for a Support Engineer to keep Kyivstar's Big Data platform and data products running reliably every day. You will own the full incident lifecycle - from the first alert and triage to root-cause analysis, permanent fix and prevention - across our data pipelines, cloud and on-premises environments.

Requirements:

• 0,5+ years of experience as a Support Engineer.

• Basic knowledge of Linux

• Experience with git

• Experience with sh/bash

• Experience with diagnostic tools (curl, telnet, dig, etc.)

• Experience with monitoring and alerting systems like Prometheus, Grafana or others;

Will be a plus:

• Experience using configuration management software (Ansible, Terraform)

• Experience working with scripting languages experience (Python preferred).

• Experience with  Docker, Kubernetes,

• Experience with CI/CD tools like Gitlab CI  or others.

• Experience with ELK stack

• Infrastructure as a code, GitOps principles understanding

• Experience working with Cloud (AWS preferred)

• Experience with relational databases such as PostgeSQL, or others.

Responsibility:

• Incident management

• Maintaining environments and applications (AWS, on-prem servers, K8s clusters, etc.)

• Support development and BA teams

• Configuring and maintaining monitoring systems

• Opportunity to growth as devops