K
KTIC MARKETING SDN. BHD.
Support Engineer
12 days ago
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Important information
Contract type:
Permanent
Salary:
MYR 30,000 – MYR 36,000 / year
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work mode:
Onsite
Published on:
9 October 2026
What they need
Company name: Origin Docsis Sdn Bhd
Company location: Alam Damai, Cheras
- Troubleshoot & resolve software, hardware, and network issues remotely or on-site, managing support tickets through to resolution within SLAs.
- Maintain & test systems — install updates, configure and test hardware/software, monitor network performance, and run routine preventative checks.
- Document & escalate — keep clear records of issues and fixes, build knowledge base articles, and escalate complex cases to higher-tier teams.
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