HCLTech
Support Engineer
8 days ago
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Important information
Salary:
$69,000 / year
Location:
Austin, TX, USA
Work mode:
Onsite
Published on:
12 October 2026
What they need
Support Engineer
Austin, Texas
Job Summary
To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction.
Key Responsibilities
To troubleshoot and resolve tickets raised by the clients.
To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.
To interface with customers for ticket clarification/resolution
To update self on latest technologies and related areas
Maximum Salary (US): 128000
Minimum Salary (US): 69000
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