Support Engineer

IT Support Engineer – Graduate / Entry Level

Are you a technology graduate looking to kickstart your career in IT?

Arcon Recruitment is recruiting an IT Support Engineer on behalf of a technology business operating in the AI and data quality sector.

This is an opportunity to gain practical experience across IT operations, cloud systems, application support and automation while supporting employees and a global community of users.

Your responsibilities will include:

• Providing technical support through email, messaging, chat and video.
• Supporting digital identity and verification solutions.
• Monitoring cloud infrastructure, service endpoints and data pipelines.
• Assisting with application testing, documentation and rollouts.
• Using scripting and automation to improve administration processes.
• Supporting internal employees with day-to-day IT queries.
• Contributing to R&D projects and information security certification activities.

What we’re looking for:

• A degree or equivalent qualification in Computer Science, IT or a related technology discipline.
• Graduate-level scripting experience in Bash, PowerShell or Python .
• Familiarity with SaaS platforms and experience with remote monitoring and management tools.
• Strong communication, attention to detail and problem-solving skills.
• A proactive approach and enthusiasm for learning.

Exposure to digital identity technology would be an advantage.

Apply today by sending your CV to [email protected].

For a confidential discussion, contact Sylvester Jennings at Arcon Recruitment .

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