Support Engineer ( Internship For 2 months)

Role & responsibilities

• Provide basic technical support to employees for hardware, software, and network-related issues.
• Troubleshoot desktops, laptops, printers, Wi-Fi, and other IT equipment.
• Install, configure, and update operating systems and software applications.
• Assist with setting up laptops, user accounts, email, and other IT services for new employees.
• Maintain IT asset and equipment records.
• Monitor and resolve support requests in a timely manner.
• Assist with basic network and connectivity troubleshooting.
• Escalate complex technical issues to the appropriate IT team members.
• Follow IT security, backup, and data protection practices.
• Maintain basic documentation of troubleshooting procedures and solutions.

Preferred candidate profile