N
NTT DATA BUSINESS SOLUTIONS
Support Engineer (L1 Support)
Skills
SQL QueriesSnowflakeDatabricksAzure
2 months ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
21 August 2026
What they need
Job Summary
We are currently seeking a Support Engineer (L1 Support) to join our team in Bangalore, Karnataka, India.
Responsibilities
- Demonstrated ability to support ADF, Azure SQL, Databricks, Snowflake, and PBI in production environments
- Effective operation in a 24/7 support model with rotating shifts
- Monitor production data pipelines on a 24/7 basis
- Perform initial incident triage and severity classification
- Execute documented runbooks and standard recovery procedures
- Maintain incident communications, ticket updates, and status reporting
- Escalate unresolved incidents to Level 2 with relevant diagnostic context
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