Support Engineer - User Access Management (UAM)

Job Summary

We are looking for a Software Engineer - User Access Management (UAM) to support and enhance access governance, identity lifecycle management, and access provisioning processes. The ideal candidate will have experience working with GitHub-based workflows, repository management, configuration-driven development, and cloud-based environments. The role involves collaborating with security, infrastructure, and application teams to ensure secure, compliant, and efficient user access management across enterprise systems.

This position requires a strong support-oriented mindset, excellent communication skills, and the ability to work with configuration files, access policies, and automation workflows while adhering to security and governance standards.

Key Responsibilities

• Support User Access Management (UAM) processes including access provisioning, modification, and de-provisioning activities.
• Manage and maintain configuration repositories using Git and GitHub.
• Create, review, and manage Pull Requests (PRs) for access-related configurations and policy updates.
• Work with YAML files, schemas, and configuration artifacts used in access management workflows.
• Validate configurations using linters and governance standards before deployment.
• Troubleshoot and resolve access-related issues in accordance with established SLAs.
• Support audit, compliance, and security review activities by maintaining accurate access records and documentation.
• Participate in change management processes and ensure adherence to security best practices.
• Contribute to process improvements and automation initiatives within the UAM ecosystem.
• Prepare operational documentation, knowledge articles, and user guides.
• Support as per EU(German) timings and flexibility for 24/7 ops support.

Required Technical Skills Primary Skills

• Strong understanding of Git fundamentals , including branching, merging, and Pull Request management.
• Hands-on experience with GitHub repositories and collaboration workflows.
• Basic coding knowledge with experience in:
  • YAML files
  • Schemas
  • Linters and validation tools
• Understanding of configuration-driven deployments and repository management.
• Familiarity with identity and access management concepts such as:
  • User provisioning and de-provisioning
  • Role-Based Access Control (RBAC)
  • Access governance and compliance
  • Access approval workflows

Secondary Skills

• Basic knowledge of AWS services and cloud concepts .
• Understanding of security and access management practices within cloud environments.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.