Support Executive

Provide technical support and assistance to end-users, resolving software and hardware issues, and ensuring customer satisfaction.

Key Requirements:

• 2 4 years of relevant experience in software implementation and support.
• 1 3 years of experience in IT support or customer support roles.
• Good knowledge of software troubleshooting and SQL basics.
• Excellent communication skills in English and Hindi.
• Ability to work in a team and handle multiple issues simultaneously.

Automation Testing (Selenium/Java + API)

Perform automation testing of software applications using Selenium (Java) and API testing tools (RestAssured/Postman) to ensure functionality, performance, and reliability before production release.

Key Requirements:

• 2 4 years of relevant experience in software implementation and support.
• 1 3 years of experience in Selenium (Java) and API automation.
• Experience with Selenium WebDriver, TestNG/JUnit, Maven/Gradle, and CI/CD.
• Skilled in API testing using RestAssured (Java) and Postman.
• Good understanding of SDLC, testing methodologies, and automation frameworks.
• Ability to design and maintain reusable test cases for UI and API.

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