Support Executive

Careers/Customer Success

CUSTOMER SUCCESS

Support Executive

TechAbout HQ - DHA Lahore Full-time TechAbout Private Limited

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About The Role TechAbout is a Pakistani product company. We build and run our own internet properties — TECHi.com, BlogReach.com, Travel.pk, PKHosting.com, WPArena.com, TechEngage.com, HealthArena.com, aiTransform.com and Corner.pk — alongside client work. We are hiring a Support Executive to solve customer problems properly the first time.

Employment: Full-time

• Location: TechAbout HQ - DHA Lahore

What you will work on

• Handle support for PKHosting customers and our other products.
• Diagnose issues rather than passing them along.
• Keep records so the next person can pick up where you left off.
• Spot the recurring problem behind twenty tickets and escalate it.

What we are looking for

• Customer support experience and patience under pressure.
• Good written and spoken English; Urdu an advantage.
• Enough technical literacy to understand a hosting problem.
• Ownership — following through rather than closing the ticket.

How we hire

Online-first. Most candidates complete an application review, an email screening, a practical assessment on one of our real products, and a video interview — all remotely. We only ask you to come in when the role genuinely needs it. You will be told which stage you are at and what happens next at every step.

How hiring works

• 1 Apply online

Submit your CV and details in ~2 minutes.

• 2 HR screening

A quick call to understand your background and goals.

• 3 Skills assessment

A short task or technical round relevant to the role.

• 4 Team interview

Meet the people you'll work with day to day.

• 5 Offer & onboarding

We move fast — offer, paperwork and a warm onboarding.

Ready to apply?

CV, a few details, done in ~2 minutes.

Apply now

Department Customer Success

Location TechAbout HQ - DHA Lahore

Type Full-time

About Company TechAbout

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What You Get At TechAbout Health & Wellness

Provident Fund & Retirement

Work-Life Balance

Tech & Equipment

Learning & Development

Global Opportunities

Compensation & Equity

Provident Fund