Support Officer

Agency Department of Education and Training Work unit Driver Secondary School

Job title Support Officer Designation Administrative Officer 4

Job type Full time Duration Ongoing commencing 10/01/2027

Salary $79,664 - $90,824 Location Palmerston

Position number 6569 RTF 359033 Closing 27/10/2026

Contact officer Kylie Davis, Senior Business Manager on 08 8997 7900 or [email protected]

About the agency www.education.nt.gov.au

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=359033

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS

Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability by

making reasonable workplace adjustments. If you require an adjustment to the recruitment process or job, please discuss this with the contact officer.

For more information about applying for this position and the merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the OCPE website.

Primary objective
Under the direction of the Business Manager and/or Principal perform a variety of physical and administrative tasks, including providing general support

across the school and responding to after-hours calls as required, to support the Operations Unit team ensure that the Driver Secondary School’s property

and facilities are managed and maintained to a high standard.

Context statement
Driver Secondary School is expanding to be a full comprehensive high school offering education from Year 7 through to Year 12 by 2029, providing a

seamless and inclusive learning environment that caters to a diverse range of student interests and abilities. Our curriculum is guided by the Australian

Curriculum and the South Australian Certificate of Education for senior years students, and our school is designed to deliver the Northern Territory

Certificate of Education and Training, with all students on a Northern Territory Certificate of Education and Training pathway ensuring that students meet

the academic standards required for successful completion of secondary education. In addition to a strong academic curriculum, the school incorporates

Vocational Education and Training pathways, enabling students to gain practical skills and industry-recognised qualifications alongside their academic

studies. This dual focus equips students with both the knowledge and competencies necessary to pursue further education, training, or direct entry into

the workforce, fostering well-rounded, future-ready graduates. Driver Secondary School is committed to providing an inclusive educational environment

that values and responds to the diverse cultural backgrounds, learning needs, abilities and support needs of students across Year 7-12.

The Operations Unit team play a key role in ensuring that the school’s facilities are maintained to the required high standard of security, maintenance,

safety and presentation in accordance with Department of Education and Training standards and Work, Health and Safety (WH&S) regulations.

Key duties and responsibilities

1. Perform a range of diverse physical and admistrative tasks, including coordinating and actioning repairs and maintenance, providing general support

across the school, and responding to after-hours calls as required, to support the Operations Unit by ensuring that the school’s property and facilities

are managed and maintained to a high standard.

2. Promptly action requests for urgent minor repairs (UMR) and building maintenance (R&M) to ensure that the school’s facilities are properly managed

and maintained and that staff and students are provided with safe workspaces.

3. Conduct regular inspections of the school surrounds and building, advise the Business Manager of defects, asset management, safety, or presentation

issues, and security concerns and inform the Business Manager when works have been completed.

4. Organise and monitor scheduled R&M or approved minor new works (MNW) including liaising with the Dept of Logistics & Infrastructure staff,

contractors, and school staff to arrange access to operational areas, and regularly overseeing contractor activities for quality control purposes.

5. Under the direction of the Business Manager organise cleaning, waste removal and out of cycle pest control services and review invoices prior to

payment.

6. Identify and rectify potential health and safety risks, and when required provide operational and administrative support to the Section and school

including maintaining the Section’s records and EUMR and UMR register, using Issue Tracker, ICT systems or databases and the Microsoft products to

monitor reported faults, assisting with the relocation of furniture and equipment, acting as mail courier or assisting with school excursions, camps,

concerts, sports days and other special events.

Selection criteria
Essential

1. Building and/or general handyperson experience, preferably gained working in a similar facilities management role and demonstrated ability to liaise

effectively with and monitor the work of external contractors.

2. The physical capacity to efficiently perform the job’s duties, and a good understanding of manual handling and Dangerous Goods Handling standards

and WH&S regulations.

3. Prior experience providing administrative support, including coordinating support officer activities, managing procurement, and completing general

office tasks.

4. A proactive can-do attitude and flexible outlook, good interpersonal, oral, and written communication, stakeholder engagement, organisational and

problem-solving skills and initiative, and ability to respond professionally when challenging situations occur.

5. The ability to work with minimal direction, individually and in a team and understand and complete multipart instructions as well as being able to

communicate with people from diverse cultural backgrounds.

6. Current C class driver licence or the ability to quickly obtain a Drivers licence.

7. Ability to respond to after-hours calls to coordinate external stakeholders and ensure building security, coordinate required actions, brief leadership as

needed, and adapt flexibly to unforeseen situations or changing priorities to support school readiness.

Desirable
A trade qualification applicable to the work being undertaken and a basic knowledge of Public Sector procurement policies, procedures, and guidelines.

Further information
The position includes after-hours call outs for emergency or security checks, and the successful applicant must hold a current Working with Children Notice

(Ochre Card) from SAFE NT, prior to appointment.