Support Officer / Workflow - Accountancy

Working within this great team, you will proactively support the Business Services Team Members through the coordination of client services and administration including; obtaining, recording, scheduling and managing output of year-end compliance work and related tasks.

The role is also responsible for providing high quality and confidential administrative support to the Partners and the Business Services Team to implement key goals and objectives in an efficient, effective and customer responsive manner.

Key parts of the role include but not limited to:

• Act as a point of contact for clients, particularly with regard to year-end compliance work.
• Answer general queries and provide information to clients as required.
• Issue year-end checklists. Proactively follow-up clients for incomplete information or missing documents as per client checklist.
• Build positive relationships with clients through the provision of a professional and personable service.
• Receive, review and record incoming year-end client work.
• Prepare year-end jobs for commencement by accounting Team Members – save source documents if received electronically, upload pre-fill reports, obtain Tax Agent Portal reports, update ABN record, check and update address records, client accounting rollover, associations, general review of accuracy of database, as required.
• Attending to Australian Taxation Office, Australian Business Register and ASIC requirements, including completion of statutory forms and documentation.
• Liaising with Australian Taxation Office, Australian Business Register and ASIC on behalf of clients.

You will have at least 3 years experience within a similar role having a good understanding of the Accountancy Practice arena. Having excellent interpersonal skills and attention to detail, you will have the ability to manage and prioritise workload whilst offering new ideas and a positive attitude.  

If you are ready to join a new team and feel you have the right skillset, please get in touch.

Mark Kew
[0410947 710](tel:0410947 710)
[email protected]