A
Aditya Institute Of Management Studies Research
Support Services Professional
Skills
Customer Support
2 years ago
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Important information
Contract type:
Permanent
Location:
Ajmer, Rajasthan, India
Work mode:
Onsite
Published on:
13 October 2026
What they need
Mittal Hospital is looking for Support Services Professional to join our dynamic team and embark on a rewarding career journey
- Provide technical and customer support to resolve issues and ensure user satisfaction.
- Monitor support channels and respond to inquiries promptly and professionally.
- Troubleshoot and diagnose hardware, software, and network problems.
- Document support activities and maintain accurate records of customer interactions.
- Collaborate with internal teams to escalate and resolve complex issues.
- Develop and update support documentation and knowledge base articles.
- Conduct user training sessions to improve customer proficiency and reduce support requests.
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