Support Specialist

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business.

We embrace diverse backgrounds and global perspectives, and we cultivate diversity by respecting, including, and valuing one another. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel. 
 
Responsibilities:

• Transcribing and amending documents, including letters, reports, emails and presentations, ensuring that documents comply with house style
• Audio typing
• Assisting with the preparation of document bibles, including scanning documents, indexing, printing and binding
• Monitoring and managing incoming telephone calls/messages as efficiently as possible Maintenance of the client database
• Dealing with all incoming and outgoing post and courier
• Support client needs, including billing, document management, and issuing engagement letters
• Produce PowerPoint presentations for meetings, taking rough documents and turning them into “client ready” proposals quickly
• Liaise with reception to ensure that meeting rooms are booked accordingly
• Organise travel and produce travel itineraries where applicable
• Deal with admin queries and issues on all levels when necessary
• Submit expenses
• Submit timecards
• Full secretarial and EA support to the MD and team
• Diary management
• Any other tasks deemed necessary for the efficient running of the business

Requirements:

• Previous experience of working with senior management and taking responsibility of projects (ideally with previous experience in professional services industry)
• Advanced skills in word, excel and PowerPoint and Chinese typing
• Highly organised with the ability to manage time and projects effectively
• Friendly and polished when answering phones and working with the team Experience in similar field, i.e. professional services
• Ability to communicate effectively
• Fast thinking, proactive and confident working unsupervised using own initiative
• Strong attention to detail and high levels of integrity
• Excellent verbal and written communication skills
• Proven organisational skills with the ability to prioritise heavy workloads and remain calm under pressure

About Kroll

Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll.

Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

In order to be considered for a position, you must formally apply via careers.kroll.com

#LI-DNI