Support Specialist - Risk and Statutory Compliance

The Global Support Services Partner – HSE & BCP plays a critical role within the Global Service Management Team of People Services, driving operational resilience, ensuring statutory compliance, and fostering a safe, secure, and productive environment. This multifaceted position oversees Health, Safety & Environment (HSE), Business Continuity Planning (BCP) for People Services globally, and comprehensive Facilities Management for the Manila Center, with an overarching responsibility for identifying, assessing, and mitigating operational and statutory risks. The role is instrumental in safeguarding employees, ensuring continuous operations, and maintaining full adherence to all relevant regulations and internal policies.

I. Health, Safety & Environment (HSE) & Security Management

• Ensure HSE Regulatory Compliance: Drive adherence to all local/national HSE regulations and standards.

• Manila Center Safety Officer: Lead safety initiatives, certifications, and compliance for the Manila Center. SO2 Certification Required.

• Security Coordination: Manage site security, aligning with regional directives and protocols.

• HSE Liaison & Implementation: Serve as key contact for regional HSE, implementing guidance and best practices.

• HSE Incident Management: Coordinate mitigation plans for HSE incidents and potential disasters.

• Risk Identification & Mitigation: Proactively assess and mitigate HSE risks; implement preventive measures.

• Emergency Preparedness: Develop and test HSE emergency response plans.

• Permit & Certification Management: Ensure continuous compliance with all governmental (PEZA, LGU, DOLE) permits and certifications.

• Process Standardization: Document and continuously improve HSE regulatory adherence processes.

II. Global Business Continuity Planning (BCP) & Organizational Resilience

• Global BCP Development & Oversight: Develop and maintain comprehensive BCPs for all People Services sites, ensuring global resilience.

• Incident Response Leadership: Lead BCP activations, stakeholder coordination, and critical communication during incidents.

• BCP Testing & Enhancement: Conduct regular BCP testing, evaluation, and continuous improvement.

• Disruption Risk Mitigation: Develop and maintain risk mitigation plans for operational disruptions.

• Strategic Alignment: Collaborate with MDS BCP Lead for enterprise-wide best practices and guidance.

III. Facilities Management & Site Operations (Manila Center)

• Vendor & Site Management: Oversee vendor services (e.g., CBRE, Security) for optimal site functionality and maintenance.

• Regulatory & Permit Management: Manage all building permits and site regulatory requirements.

• Tenant Representation: Represent MDLZ in building administration for strategic site interests.

• Operational Readiness: Ensure 100% operational readiness and high maintenance standards for the Manila Center.

• Seat Utilization & Management: Oversee Manila Center seat utilization, guaranteeing adequate seating for all onsite employees and providing regular utilization reports.

IV. Compliance, Risk Management & Reporting

• Compliance Calendar & Oversight: Develop and maintain a comprehensive compliance calendar for all permits and legislative requirements.

• Operational Risk Mitigation: Proactively identify, assess, and mitigate risks across HSE, BCP, and facilities.

• Regulatory Process Standardization: Document and standardize processes for governmental and agency compliance.