Support Specialist: Transportation

Position Summary Title Code Support Specialist: Transportation

Job Summary Performs a variety of professional level tasks. May assist the Supervisor in Transportation with planning, routing, and scheduling student transportation services for students in public, non-public schools and McKinney Vento (homeless students), including functional supervision for county and contractor bus/van drivers and attendants, and alternative vehicle including management of disciplinary issues.

Additional Work Days/Hours Based on the assignment, the following additional work days and/or hours may be required as needed:

• Ability to work flexible schedules
• Emergencies
• Evenings/Nights
• Extended hours
• Holidays
• Inclement weather conditions
• Outside of normal business hours
• Summer hours

Essential Duties/Responsibilities

• Assists in the computerized routing, scheduling, assignment of transportation services and tracking/maintenance software.
• Responsible for homeless student transportation routing and scheduling.
• Responsible for Gen Ed, and Non-Public Student routing and scheduling.
• Responsible for tracking and submitting contractors payments.
• Meets and confers with appropriate Central Office personnel, school administrators, parents and other interested parties to resolve transportation issues, and attend Individualized Educational Plan (IEP) meetings, and hearings at the discretion of the Supervisor.
• Performs route planning and oversight for designated school buses and alternative vehicles throughout the year, and may be required to drive
• Assists with the preparation and maintenance of office records including data entry for computer assisted routing program of all students transported, local, state and federal reports as required.
• Provides oversight of regular and substitute bus/van drivers and aides and alternative vehicle services; regularly observes driver operations; and prepares bus road observation reports.
• May be required to respond, investigate and prepare reports on accidents involving school buses at the direction of the Supervisor.
• Maintains continuing familiarity with the County and its growth, requiring constant review of all existing communities, new communities, and new roads that affect school bus/van routes, through on-the-road observations and from information received from the Planning Division.
• Performs other related duties as assigned within the same classification or lower.

Minimum Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Associate's Degree in business administration, public administration, or related field of education from a regionally accredited college or university required;
• Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position.

Experience

• One (1) year related professional level experience/training in the field of public school transportation or similar public carrier agency including routing/scheduling of services/vehicles required;
• Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position.

Knowledge, Skills, Abilities And Other Characteristics

• Ability to plan, schedule, and coordinate work of others.
• Ability to communicate effectively with employees, administrators, students, and parents.
• Excellent organization and communication skills.
• Demonstrated ability to effectively work and communicate with diverse populations.
• Demonstrated proficiency with business technology applications (e.g. Video/Web Conferencing, Microsoft Office Suite -Word, Excel, Outlook, and/or PowerPoint preferred).

Licenses and Certifications Employee must retain active licenses, certifications, and enrollment as a condition of employment.

• Upon hire, Commercial Driver’s License (CDL) Class B with Passenger Transport (P) and School Bus Authorized (S) endorsement (Maryland) issued by Maryland Motor Vehicle Administration (MDOT MVA) required.
• Hold or be eligible for Driver's License (DL) Class C Non-Commercial issued by Maryland or State of Legal Residence (MVA/DMV) required; and
• Proof of a good driving record required.
• Daily access to reliable transportation.

Driving Requirements

• Driving is required to conduct bona fide Board business that is within the scope of employment in this position.
• Board Vehicle

Career Ladder Requirements Qualification Requirements for Employment in Higher Grade as a New Hire or Transfer requires:

• Two (2) additional years successful experience required.
• Achievement of Professional Certification or Certificate in Business, Transportation or Technology or Completion of coursework or workshops leading towards professional certification required.

Eligibility for Consideration for Advancement from Lower Grade to Higher Grade requires:

• Two (2) years continuous successful experience in the position at the Lower Grade level.
• Mastery of all responsibilities and duties of the position.
• Evidence of completion of additional training that may be recommended by supervisor and/or participation in approved professional development programs or courses, approved in advance by the supervisor. Successful completion of a minimum of one professional development within the last two years is required. Successful completion of job specific professional developments identified on the job description, performance evaluations and/or the supervisor’s documented recommendation are required.
• Achievement of identified goals as they relate to the needs of the district and as established by the supervisor.
• Consistent maintenance of an effective and orderly work environment.
• Consistent compliance with general office procedures such as standards contained in the AACPS Employee Handbook; demonstration of discretion and excellent customer service; regular and punctual attendance; and building dress code, including wearing AACPS ID badge.
• Above Satisfactory overall job performance for the two most recent consecutive years of Probationary and Performance Ratings. Probationary Ratings completed after January 2, 2024 will be accepted.
• Letter of Recommendation written by the supervisor.

Additional Requirements for Advancement from Lower Grade to Higher Grade requires:

• Achievement of Professional Certification or Certificate in Business, Transportation or Technology or Completion of coursework or workshops leading towards professional certification required.

LEADERSHIP ROLE

• N/A

**PHYSICAL DEMANDS/WORKING CONDITIONS The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands**

• Standing: between 1/3 and 2/3 of the time
• Walking: between 1/3 and 2/3 of the time
• Sitting: between 1/3 and 2/3 of the time
• Using hands to handle or feel: under 1/3 of the time
• Pinching (fine motor skills): under 1/3 of the time
• Wrist deviation: under 1/3 of the time
• Keyboarding: under 1/3 of the time
• Pushing: under 1/3 of the time
• Pulling: under 1/3 of the time
• Reaching (with hands and/or arms): between 1/3 and 2/3 of the time
• Climbing (Ascend/Descend): under 1/3 of the time
• Balancing: under 1/3 of the time
• Stooping: under 1/3 of the time
• Kneeling: under 1/3 of the time
• Crouching: under 1/3 of the time
• Crawling: under 1/3 of the time
• Bending: under 1/3 of the time
• Twisting: under 1/3 of the time
• Squatting: under 1/3 of the time
• Talking: between 1/3 and 2/3 of the time
• Hearing: between 1/3 and 2/3 of the time
• Repetitive Motions: under 1/3 of the time
• Eye/Hand/Foot Coordination: between 1/3 and 2/3 of the time
• Driving: between 1/3 and 2/3 of the time
• As required by the duties and responsibilities of the position.

Vision The vision demands with correction described here are representative of those that must be met to successfully perform the essential functions of this job.

• No special vision requirements

Work Environment Location

• Office, school or similar indoor environment: between 1/3 and 2/3 of the time
• Outdoor environment: between 1/3 and 2/3 of the time
• Street environment (near moving traffic): between 1/3 and 2/3 of the time
• In the community (homes, businesses, etc.): under 1/3 of the time

Exposure

• Outdoor weather conditions: under 1/3 of the time

Noise Level

• Moderate: under 1/3 of the time

Weight & Force Lifting and carrying requirements

• Up to 40 pounds: under 1/3 of the time

Travel Requirements

• N/A

JOB INFORMATION Approved Date: 10/1/2026 Established Date: 6/1/1990 Title Code: E43106 Title: SPECIALIST SUPPORT: TRANSPORTATION Alternate Title: Support Specialist: Transportation Reports to Generic: Senior Manager Reports to Specific: MANAGER SENIOR: OPERATIONS TRANSPORTATION

ORGANIZATION Division: Operations Business Unit: Transportation Department: Transportation Operations Negotiated Agreement: N/A

HR JOB INFORMATION Unit: V Days Worked: 260 FLSA Exemption Status: Exempt Grade: PG03;PG04

Click HERE to view Terms of Employment, Benefits and Salary Scale. Scroll down to locate (Unit 5 – Professional Staff)

Essential Job: Months Worked: 12 Hours Worked: 8 Job Family: Transportation Services Sub-Function: Operations

VR 27071