Support Staff

Role Purpose:

To support the HRBP in effective execution of the people agenda through strong HR operations, employee connect, analytics and timely delivery of HR initiatives.

1. HR Operations & Employee Support

• Support day-to-day HR operations and employee lifecycle activities.
• Handle employee queries, documentation and routine HR transactions.
• Ensure timely closure of employee requests in coordination with relevant stakeholders.

2. Employee Connect & Engagement

• Facilitate regular employee connects and support shopfloor HR presence.
• Plan and execute employee engagement activities and HR calendar initiatives.
• Capture employee feedback and support follow-up on identified concerns.

3. Employee Relations

• Assist the HRBP in addressing employee concerns and routine grievances.
• Support employee communication and implementation of HR policies and processes.
• Maintain appropriate documentation and records

4. HR MIS & Analytics

• Maintain accurate HR data and prepare periodic MIS/dashboards on manpower, attrition and other key metrics.

5. Performance Management

• Support the performance management cycle through communication, follow-ups and completion tracking.
• Maintain relevant data and reports for performance-related processes.

6. HR Initiatives & Process Improvement

• Support execution of HR, OE and culture-building initiatives.
• Assist in HR digitisation, process improvement and implementation of new initiatives.
• Coordinate with cross-functional stakeholders to ensure smooth execution.