Support Staff / Junior Consultant

Role & Responsibilities

• Responsible for process mapping, translating verbally described business processes into Visio and/or Excel templates.
• Prepare and maintain project documentation, including meeting notes, minutes, and action trackers.
• Conduct follow-ups with stakeholders to ensure timely closure of assigned tasks.
• Draft and maintain risk statements, control descriptions, and compliance documents.
• Support data collection, validation, and reporting for ongoing projects.
• Assist senior consultants and PMO leads in day-to-day coordination, governance, and reporting activities.
• Ensure accuracy and version control of documentation maintained across shared repositories.

Preferred Candidate Profile

• 410 years of experience in project coordination, documentation, or PMO support roles.
• Strong skills in MS Excel, PowerPoint, and Visio for process documentation and analysis.
• Excellent communication, organizational, and multitasking abilities.
• Experience with risk & control documentation or governance frameworks is preferred.
• Detail-oriented and capable of working independently with minimal supervision.
• Candidates from BPM / BPO, Consulting, or IT Services backgrounds are preferred.