Support Supervisor

Support Supervisor

• Supervises and trains the Store Associates and may provide input regarding employee performance and disciplinary actions to insure efficient staffing of departments.
• Traces discrepancies between inventory and stock control records, takes corrective action as necessary and communicates with Inventory Control.
• Interacts with Warehouse and Purchasing Departments regarding shipments, special orders, and problem situations.
• Ensures proper inventory control via the internal software.
• Supervises the defective merchandise area or recycles to repair department if necessary
• Ensures percentage of broken merchandise is kept to a minimum through proper handling and shelf preparation.
• Evaluates the stockroom floor plan periodically and makes changes as needed.
• Coordinates transfer of merchandise to and from other branch stores.
• Answers questions on product usage, assists customers with carry-out of merchandise after purchase and provides outstanding customer service.
• Assures all merchandise retrieved from stockroom has all needed parts.
• Enforces company policies relative to Loss Prevention and Human Resources procedures.
• Informs management of any safety violations or equipment used incorrectly.
• May perform the semi-annual inspection of ladders using safety audit provided by Human Resources.
• Assists sales personnel in retrieving merchandise for customers.
• Unloads trucks as necessary.
• Promotes safe work environment through adherence to Company safety standards.
• Educates, trains and ensures proper use of ladders, knives, tools and dollies.
• Performs other duties as assigned by manager and may vary depending upon geographic location or operations of store.
• Prepares price tags for sales floor and tags merchandise accordingly.
• Performs other auxiliary duties for the maintenance of sales floor and displays.

JOB REQUIREMENTS:

• 1-2 years supervisory experience, including background in display or stock/inventory control.
• Electrical knowledge helpful.
• High School graduate or equivalent.
• Must possess good verbal and written communication skills.
• Must be able to lift 25-50 pounds, climb ladders, and do constant standing, bending and stooping.
• Regular job attendance is required in accordance with a regular schedule established for the position by the Supervisor.