Support Team Administrator

Your Role

The Support Team Administrator is the core of our internal processes, directly supporting our project teams and clients both in the UK and worldwide. As a critical part of our team we are looking for someone who will reliably maintain the level of service expected from us and represent our brand.

You will be primarily using our in-house developed software; assisting users and answering requests, troubleshooting and solving problems or escalating them appropriately and tracking their progress while keeping stakeholders informed. Alongside this you will be setting up new projects, moving/ uploading/ renaming documents and drawings and learning about how we deliver our services.

There are many different aspects to the role and we are looking for a dynamic individual who is willing to learn or develop a variety of skills and join the team. The role is full time and primarily office based, with generally one to two days a week working from home and occasional site meetings or placements.

About You

• Good communication skills, both verbal and written
• Friendly and courteous manner
• Process driven
• Customer service skills
• Very Good IT skills - including Word, Excel and general Windows competency
• Problem solving attitude - being prepared to investigate a problem and try to find a solution
• Organised and proactive
• Team attitude

We offer

• 25 Days Holiday entitlement plus Bank Holidays
• Company Pension Scheme
• Competitive Salary and Oppurtunities
• Complimentary tea, coffee, soft drinks and snacks in the office
• Team socials
• Cycle to work scheme
• Free Parking

Job Type: Full-time

Pay: £28,000.00-£32,000.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• On-site parking
• Sick pay

Application question(s):

• Are you within a 30 minute commute to Sevenoaks?

Work authorisation:

• United Kingdom (required)

Work Location: In person