N
Naukri E-hire
Support Technician
1 month ago
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Important information
Contract type:
Permanent
Location:
Noida, Uttar Pradesh, India
Work mode:
Onsite
Published on:
7 September 2026
What they need
Roles and Responsibilities :
- Provide technical support to customers via phone, email, or in-person visits for AS400 systems.
- Troubleshoot and resolve issues related to system performance, data integrity, and application functionality.
- Collaborate with development teams to identify root causes of problems and implement solutions.
- Document all incidents and resolutions in a timely manner using ticketing tools.
Job Requirements :
- 2-5 years of experience in IT services & consulting industry.
- Strong knowledge of IBM iSeries (AS400) operating system and its applications.
- Proficiency in DBMS (Database Management System) concepts and TSM (Ticketing System).
- Experience with AIX operating system is an added advantage.
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