Support Worker (Casual)

✅ $38 – $50 per hour

✅ Paid weekly

✅ Flexible shifts

About us – Empowering Care. Enriching Lives.

Improving Lives was founded on one simple purpose: to improve lives. Not through words alone, but through genuine and compassionate care, real action, and standing beside people when they need it most.

We're a registered NDIS and Support at Home (aged care) provider, with our office in Glen Osmond. We support older people and people living with disability across Adelaide to live at home, stay connected to their community, and live with dignity, joy and purpose.

Everything we do is built on three things: respect, trust and connection. Every person we support has their own story, their own strengths and their own way of doing things. We listen first, we honour their choices, and we walk beside them. Never ahead, never behind, but hand in hand.

Our support workers are the heartbeat of Improving Lives. If you're the kind of person who notices when someone is having a hard day, who takes pride in doing the small things well, and who believes every person deserves to feel seen, heard and valued, you'll fit right in here.

What you'll do

• Personal care, hygiene and assistance with daily living
• High-intensity NDIS personal care for clients with complex support needs
• Mobility assistance, transfers and manual handling
• Medication assistance, where appropriately trained and authorised
• Meal preparation, cooking and domestic cleaning
• Gardening and basic household assistance
• Transport, community access and social activities
• Accompanying clients to appointments, shopping and errands
• Companionship and general client support
• Supporting clients to work towards their NDIS goals
• Writing progress notes in ShiftCare, and reporting and escalating incidents
• Buddy shifts, including assisting a qualified support worker
• Working independently in clients' homes and in the community
• Sleepovers and overnight shifts, plus weekend, evening and early-morning shifts
• Supporting clients at community events, outings and group activities

Why join Improving Lives?

• $38 – $50 per hour, based on qualifications and experience, plus super
• Sleepovers paid under the SCHADS Award
• Paid weekly
• Minimum 2-hour shifts
• Buddy shifts alongside an experienced support worker to help you settle in
• Variety of work across both NDIS and aged care
• An office team you can call any time you need guidance
• A local team that knows you by name and has your back
• Ongoing training and support

Essential requirements

• Current driver's licence and your own registered, insured car
• Current National Police Check (mandatory)
• Certificate III or IV in Individual Support, Ageing or Disability (or equivalent)
• Right to work in Australia
• NDIS Worker Screening Check and Working With Children Check (or willing to obtain)
• Current First Aid & CPR (or willing to obtain)
• NDIS Worker Orientation Module, medication assistance, manual handling, SIRS and other mandatory training (or willing to complete)

New to support work or complex care? That's okay. You'll start with buddy shifts alongside one of our qualified support workers, so you can learn each client's needs and build your confidence before working on your own.

Highly desirable

• Experience in disability support, aged care or home care, especially with complex or high-intensity needs
• Experience with PEG feeding and medication administration (highly regarded)
• Experience supporting people living with mental health conditions
• Emotional maturity, sound judgement and a calm, patient approach
• A genuine commitment to building a long-term career in disability and aged care
• A second language, to help us support clients from many cultural backgrounds
• Availability for sleepovers, overnight, weekend, evening or early-morning shifts
• Good cooking skills, including preparing healthy and culturally appropriate meals

How to apply

Apply through Seek with your resume and a short note. No long cover letter needed. Just tell us:

• Whether you live in the northern or southern suburbs of Adelaide, and which areas you're happy to travel to
• Your available days and times, and how many hours per week you're looking for
• Your earliest start date
• Your right to work in Australia, including your visa type and any work-hour limits

We welcome everyone

Improving Lives is an equal opportunity employer. We welcome applicants of all backgrounds, ages, cultures, abilities and identities, including Aboriginal and Torres Strait Islander peoples. If you need any adjustments during the recruitment process, just let us know.