Support Worker

About Us
True Will Disability Services is a proud NDIS-registered provider dedicated to delivering high-quality, person-centred support that empowers people with disability to live independently, achieve their goals, and participate fully in their communities.

We are committed to providing safe, respectful, and compassionate care tailored to each individual's unique needs. As our services continue to grow, we are seeking dedicated, reliable, and compassionate Support Workers to join our team and provide high-intensity and complex care to participants across the Gold Coast, including Pimpama, Coomera, and Bundall.

If you are passionate about making a genuine difference in people's lives and thrive in a supportive, values-driven environment, we would love to hear from you.

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Key Responsibilities
As a Support Worker, you will deliver a wide range of support services, including but not limited to:

• Providing complex and high-intensity support
• Delivering personal care: showering, toileting, dressing, and medication administration
• Assisting with manual handling and mobility support
• Undertaking domestic duties: cleaning, laundry, and meal preparation
• Supporting transportation needs and community access
• Promoting and facilitating meaningful community participation
• Implementing Positive Behaviour Support Plan (PBSP) strategies
• Managing challenging situations with professionalism and empathy

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Essential Requirements
To be successful in this role, you must meet the following criteria:

• Demonstrated experience in providing high-intensity support

• Experience in implementing Behaviour Support Plans (PBSPs)

• NDIS Worker Screening Clearance (Yellow Card)

• Blue Card (Working with Children Check)

• Required Training Certificates:

  • NDIS Worker Orientation Module
  • Relevant NDIS training modules
  • Infection Control Training
  • Medication Administration Training
  • Manual Handling Training
  • Current First Aid Certificate

• Proven experience in manual handling (hoist use), medication administration, and mental health support

• Current Australian Driver Licence and access to a vehicle suitable for work purposes (with comprehensive insurance)

• Proof of COVID-19 vaccination

• Current National Police Clearance

• Legal right to work in Australia

• Ownership of a smartphone for rostering and documentation purposes via our client management app

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Desirable Qualifications
The following are not essential but will be highly regarded:

• Certificate III in Individual Support, Aged Care, or Disability (or currently enrolled)
• Valid certificates in medication administration and manual handling

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Why Join Us?
At True Will Disability Services, we believe every team member is an ambassador of compassion and care. We are passionate about empowering individuals with disability and their families. By joining us, you become part of a supportive, professional team that values inclusion, integrity, and respect.

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How to Apply
To apply, please submit your detailed CV, including two professional referees, via Seek. Please note that only shortlisted candidates will be contacted.

True Will Disability Services is an equal opportunity employer, committed to fostering a diverse and inclusive workforce.