Support Worker

About the role

A disability support worker plays a pivotal role in delivering compassionate care, assistance, and support to individuals living with disabilities. Their objective is to empower individuals with disabilities, fostering increased independence, enhancing their overall quality of life, and promoting active engagement within their communities. The Disability Support Worker is responsible for delivering person-centred, trauma-informed, and strengths-based supports in alignment with the NDIS Practice Standards and the NDIS Code of Conduct.

Opportunity to work in a SIL environment with ratioed care arrangements in-home, as well as 1:1 community access.

Key responsibilities

• Assist participants with domestic tasks including meal preparation, cleaning, laundry and maintaining a safe and hygienic living environment, while encouraging active participation to build daily living skills.
• Provide person-centered personal care in accordance with individual support plans, including assistance with bathing, dressing, grooming, toileting, ileostomy mobility and medication administration (where trained and delegated).
• Implement Behaviour Support Plans as written and utilise de-escalation strategies where required.
• Monitor participant health, behaviour and presentation, promptly reporting changes, risks or safeguarding concerns to management.
• Complete accurate, objective shift notes and incident reports within required timeframes.
• Uphold the NDIS Code of Conduct and comply with Empower Listen Flourish Pty Ltd policies and procedures at all times.
• Understand and implement individualised support plans, care plans and Behaviour Support Plans in accordance with documented strategies and organisational procedures.
• Maintain strict professional boundaries in accordance with the NDIS Code of Conduct.

About you

• A compassionate and patient demeanour.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Physically able to carry out the duties required by the role.
• The ability to build and maintain rapport with participants.
• Understanding of trauma-informed practice.
• Behavioural de-escalation skills.
• Documentation competency.
• Understanding of restrictive practice regulations.
• Emotional regulation capacity.

Qualifications and experience

• Certificate III or IV in Individual Support (or equivalent) – desirable.
• Current NDIS Worker Screening Clearance.
• Current Working With Children Check (where applicable).
• Current First Aid and CPR.
• Current Driver's Licence and reliable insured vehicle.
• Manual Handling training.
• Medication competency (or willingness to obtain) - Training and professional development will be provided
• Completion of the NDIS Worker Orientation Module and Infection Prevention & Control training.