Support Worker

About the Role

Midlands Housing Ltd is looking for a reliable, compassionate and motivated Support Worker to join our team in Birmingham.

We provide supported accommodation to vulnerable adults living in HMO/shared housing environments. We are looking for someone who is passionate about helping people maintain their accommodation, improve their wellbeing and develop the skills and confidence needed to live more independently.

This is a rewarding role where you will have the opportunity to make a genuine difference to the lives of the people we support.

Your Main Responsibilities

As a Support Worker, you will:

• Provide regular one-to-one support sessions with tenants, normally on a weekly basis.
• Carry out daily wellbeing checks and respond appropriately to any concerns.
• Build positive, professional and respectful relationships with tenants.
• Help tenants work towards the goals identified in their support plans.
• Encourage independence and develop tenants' practical life skills.
• Support tenants with appointments, accessing services and engaging with relevant agencies.
• Monitor tenants' wellbeing and identify any changes or emerging risks.
• Recognise and report safeguarding concerns in accordance with company procedures.
• Complete support plans, risk assessments, session notes and other required records.
• Carry out property and room checks to ensure accommodation is safe, clean and appropriately maintained.
• Identify and report repairs, maintenance issues and health and safety concerns.
• Monitor compliance with house rules and tenancy/licence conditions.
• Report incidents, antisocial behaviour and other concerns to management.
• Work with landlords, contractors and external agencies when required.
• Maintain professional boundaries and confidentiality at all times.
• Attend team meetings, supervision and relevant training.

About the People We Support

Our tenants are vulnerable adults who may have a range of support needs, including:

• Mental health needs
• Homelessness or risk of homelessness
• Substance misuse
• Social isolation
• Financial difficulties
• Difficulties maintaining a tenancy
• Previous involvement with the criminal justice system
• Other complex or additional support needs

You do not need to be an expert in every area. What matters most is your ability to listen, build trust, remain professional and support people without judgement.

About You

We are looking for someone who is:

• Compassionate, patient and non-judgemental.
• Reliable and dependable.
• Confident communicating with vulnerable adults.
• Able to maintain professional boundaries.
• Organised and able to manage their own workload.
• Comfortable working independently and as part of a team.
• Confident identifying and reporting safeguarding concerns.
• Able to complete accurate written and electronic records.
• Calm and professional when dealing with challenging situations.
• Committed to promoting independence and positive outcomes.

Experience

Previous experience of working with vulnerable adults, supported housing, homelessness, social care, mental health or a similar service is desirable.

Relevant qualifications in Health & Social Care, Housing or a related area are advantageous but may not be essential depending on experience.

An Enhanced DBS check will be required for the successful applicant.

Full UK driving licence and access to a reliable vehicle.

Why Join Midlands Housing Ltd?

• Meaningful work supporting vulnerable adults.
• Supportive working environment.
• Training and development opportunities.
• Opportunity to build valuable experience within supported housing.
• A role where you can make a genuine difference to people's lives.

Pay: £12.71 per hour

Expected hours: 40.0 per week

Benefits:

• On-site parking

Work Location: On the road