Support Worker

Support Worker – Supported Living Accommodation

The Support Worker is responsible for providing person-centred care and support to individuals living in supported accommodation. The aim of the role is to promote independence, dignity, choice, and inclusion while ensuring the health, safety, and wellbeing of service users. Support Workers assist individuals to develop daily living skills, access community resources, and achieve their personal goals in accordance with their care and support plans.

Key Responsibilities:

Personal Support

• Provide practical and emotional support tailored to individual needs.
• Assist service users with personal care where required, including hygiene, dressing, and grooming.
• Encourage and promote independence in all aspects of daily living.
• Support individuals in making informed choices and decisions.

Daily Living Skills

• Assist with meal planning, food preparation, and maintaining a healthy diet.
• Support service users with household tasks such as cleaning, laundry, and shopping.
• Help individuals manage appointments, correspondence, and daily routines.
• Encourage the development of independent living skills.

Health and Wellbeing

• Monitor and report changes in physical, emotional, or mental health.
• Support individuals to access healthcare services and attend appointments.
• Administer or assist with medication in line with policies and training requirements.
• Promote healthy lifestyles and positive wellbeing.

Community Participation

• Support service users to engage in social, educational, recreational, and employment activities.
• Encourage participation in community events and local services.
• Assist individuals in building and maintaining positive relationships.

Safeguarding and Safety

• Safeguard vulnerable adults by recognising and reporting concerns promptly.
• Follow safeguarding, health and safety, and risk management procedures.
• Maintain a safe and supportive living environment.
• Respond appropriately to emergencies and incidents.

Record Keeping and Communication

• Maintain accurate, timely, and confidential records.
• Complete daily notes, incident reports, and support documentation.
• Communicate effectively with colleagues, families, healthcare professionals, and external agencies.
• Attend team meetings, supervision sessions, and training programmes.

Professional Responsibilities

• Uphold values of dignity, respect, equality, diversity, and inclusion.
• Maintain confidentiality and comply with data protection requirements.
• Follow organisational policies, procedures, and relevant legislation.
• Participate in ongoing professional development and mandatory training.

Skills and Qualities Required

• Compassionate, patient, and empathetic approach.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Good organisational and time-management skills.
• Understanding of person-centred care and safeguarding principles.
• Flexible and reliable with a positive attitude.

Purpose of the Role

To empower individuals to live as independently as possible, achieve their personal goals, and enjoy a safe, fulfilling, and meaningful life within the community.

Pay: From £24,000.00 per year

Work Location: Hybrid remote in Ilford