Support Worker

Support Worker – Make a Difference Every Day with Crossroads Caring for Life

Looking for a rewarding role where you can genuinely make a difference in people's lives? Join our award-winning team and help older people and adults with additional needs remain independent in their own homes.

About the Role
We are looking for caring, reliable and compassionate Support Workers to join our Homecare Team covering Hitchin and the surrounding areas. This role includes full time or part time hours, working alternate weekends and weekday shifts, with some evening availability required up to 10pm. We can offer contracted hours based on your availability and the number of days you are able to work each week, providing stability and a regular income. Whether you have previous care experience or are looking for a new career where you can make a positive impact, we'd love to hear from you. Full training is provided.

About Us
Crossroads Caring for Life has been supporting people across Hertfordshire for over 30 years. We're proud to be recognised as a Top 5 Charity to Work For and a Best Companies 3-Star World Class Employer, with a reputation for delivering high-quality care and creating a supportive workplace for our team.

Why Join Crossroads?

• Contracted hours available based on your availability and working pattern
• Regular weekday, evening and alternate weekend work
• Fully paid, accredited training – no previous experience required
• Supportive and friendly management team
• Paid travel time of up to one hour per shift
• 45p per mile mileage allowance
• Blue Light Card discounts
• Employee wellbeing support and social events
• Opportunities for development and progression

Pay Rates

• Respite Calls: £13.05 - £13.65 per hour
• Homecare Calls:
• £14.35 per hour (Monday to Friday, 7am - 6pm)
• £14.85 per hour (Monday to Friday, 6pm - 10pm)
• £15.35 per hour (Weekends)
• £16.35 per hour (Bank Holidays)

What You'll Be Doing

• Supporting adults aged 18+ with physical disabilities, long-term health conditions or mental health needs
• Providing companionship and practical support to help people remain independent at home
• Building meaningful relationships with regular clients
• Delivering person-centred support tailored to individual needs
• Providing a minimum of 30-minute visits, allowing time to deliver quality care

Benefits

• Company pension scheme
• Company sick pay
• Free enhanced DBS check
• Company phone provided
• Mental Health First Aiders and wellbeing support
• Employee assistance and wellbeing initiatives
• Refer-a-friend bonus scheme

What We're Looking For

• A full UK driving licence and access to your own vehicle
• A caring, compassionate and reliable approach
• Good communication skills
• A willingness to learn and develop
• Availability to work alternate weekends and some evenings until 10pm

Ready to Join an Organisation That Truly Cares?
If you're looking for meaningful work, a supportive team and the opportunity to make a real difference in your local community, we'd love to hear from you. Apply today and start your journey with Crossroads Caring for Life.

Pay: £13.05-£16.35 per hour

Benefits:

• Casual dress
• Company pension
• Flexitime
• Sick pay

Application question(s):

• Do you have the right to work in the UK?

Experience:

• Home care: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person