Support Worker

JOB DESCRIPTION: SUPPORT WORKER

• Permanent position
• On-site, free parking
• 28 days holiday
• 20 hours per week
• £12.91 per hour
• Monday - Friday - 4-8pm
• Overtime available (optional including to cover days and weekends)
• Uniform provided
• Paid training

Overview

We are seeking a compassionate and dedicated Support Worker to join our warm, friendly team within our assisted-living facility. In this role, you will provide a combination of domestic and general assistance, kitchen support, and companionship to our residents. You’ll help maintain a clean, safe, and welcoming environment while promoting residents’ dignity, comfort, and independence.

This position offers excellent opportunities for personal and professional development, including on-site training and the potential to progress into senior support roles.

Responsibilities

• Provide companionship and emotional support to residents, nurturing wellbeing and inclusion
• Assist with light domestic duties in communal areas and resident apartments (cleaning, tidying, replenishing supplies)
• Support the kitchen team with meal service, clearing, and maintaining a hygienic dining environment
• Help facilitate social activities and engagement sessions for residents
• Support the Warden role by responding to the emergency call handset when required, ensuring residents’ safety and wellbeing in line with emergency procedures
• Promote residents’ independence and uphold dignity in all interactions
• Follow health and safety, food hygiene, and infection control procedures
• Report maintenance, safety, or wellbeing concerns promptly
• Handle cleaning materials safely in line with COSHH standards
• Work collaboratively as part of a supportive team and assist in other areas as required
• Undertake any other reasonable duties associated with the role

Qualifications & Experience

• Previous experience in a care, cleaning, or hospitality role is desirable but not essential
• Previous experience in commercial cleaning and knowledge of cleaning techniques and procedures is also advantageous
• Care Certificate qualification is desirable (training can be provided)
• Understanding of infection control, food hygiene, and safe working practices
• COSHH and Food Hygiene certification advantageous (training available)
• Ability to work independently with minimal supervision
• Strong attention to detail and organisational skills
• Excellent time management skills to complete tasks within designated timeframes
• Ability to follow instructions and adhere to safety protocols
• Strong communication and interpersonal skills
• Physically able to carry out a range of domestic and support duties, including the physical stamina to stand, bend, lift and walk for extended periods of time
• Compassionate, reliable, and committed to providing exceptional care

Personal Attributes

• Kind, patient, compassionate and empathetic nature
• A good listener who enjoys building positive relationships with residents
• Flexible and adaptable to changing needs
• Enthusiastic, dependable, and proactive
• Team player with a positive, “can-do” attitude and who engages well with others
• Strong interpersonal and communication skills
• Energetic and hard-working
• Flexible and adaptable to change
• Passionate about offering superior services and want to make a difference
• A glass half full person, with a sense of humour and a positive outlook
• Ability to work effectively in a team environment
• Excellent problem-solving and decision-making abilities

This is a rewarding opportunity to make a real difference in residents’ lives while developing your skills and career in the care sector. We are committed to supporting your growth. With full training and support provided on-site, you’ll be part of a warm and dedicated team that values compassion, respect, and professional growth.

Pay: £12.91-£13.00 per hour

Benefits:

• Discounted or free food

Work Location: In person