Support Worker

Care for our tāngata whaiora during the night to ensure they have what they need.

Summary
Make a real difference on our awake night shift in Whanganui, supporting people through short-term, recovery-focused crisis respite care while using your Level 4 qualification, compassion, and practical skills to create a safe and supportive environment.

The benefits | Ngā āhuatanga kei a mātou

• Increased Kiwisaver employer contribution
• Fifth week of annual leave after 12 months
• Paid Wellbeing days (2 days a year)
• HealthNow Payment Card - $250 per year to support Health and Wellbeing for you and your whanau
• A wide range of discounts through our Perk & Perk Plus employee discounts app
• One free meal provided per awake night shift

Te Whiwhinga mahi | The opportunity
We are looking for three experienced support workers to join our 24/7 crisis respite team. Our service offers support for 4 guests at a time who are experiencing mental health distress. Referrals come to our service via Te Whatu Ora Mental Health Services and we can receive referrals at any time of the day or night.

On the awake night shift you'll be there to lend a hand with everyday things like making meals and helping to maintain our whare. You will provide calm and steady support for guests while they focus on their wellbeing. Every shift is a chance to make a difference in someone's life.

You'll also

• Focus on the individuals needs and provide culturally safe practice
• Complete relevant administrative tasks, take comprehensive notes, provide effective handovers to the next shift, and support and collaborate with your colleagu
• While guests are asleep, you will be kept busy maintaining our beautiful whare, which a place of beauty, tranquillity and healing.

Role one: Thursday to Saturday, 11pm -7.30am

Role two: Sunday to Tuesday, 11pm-7:30am

Role three: Wednesday to Saturday, 11pm-7:30am

Mōu | About You
You're a natural when it comes to caring with empathy and understand the power of working in a recovery-focused way, where individuals take charge of their own journey, making you an ideal fit for this role.

In additions

• You must hold a Level 4 New Zealand Certificate in Health and Wellbeing (NZCHW) or a recognized equivalent.
• A current full driver's licence
• Hold a current comprehensive first aid certificate or be willing to obtain one
• Skills or experience in mindfulness and sensory modulation, or a willingness to develop these approaches to support guests' wellbeing
• Have knowledge of, and demonstrate commitment to, the principles of the Te Tiriti o Waitangi

Mō mātou | Pathways
As a leading mental health and addiction service in Aotearoa, we empower individuals to live full lives in their communities. Prioritising mental health while aiming for overall well-being, we foster strong whānau connections. Our commitment to personalised support is reflected in our 'whatever it takes' wairua and spirit.

Rā Katinga | Applications Close: 8 November 2026. Please note that the job may close earlier if suitable candidates are found.

Position description: please copy and paste the following link into your browser:

https://www.wisegroup.co.nz/wp-content/uploads/2026/09/PW-Support-Worker.pdf

Whakapa | Contact: Pauline Humm-Johnson. Team Coach on [email protected] if you have any further questions.

*For further information, visit our website www.pathways.co.nz

Pathways is committed to healthy lifestyles and actively supports a smoke free environment. We encourage people with experience of mental illness to apply.*