Support Worker

Full time and bank positions available - CoS not available

Overview

We are looking for compassionate and dedicated individuals to support clients both within hospital settings and out in the community.

This rewarding role involves providing person-centred care, crisis support, and safe interventions using PMVA (Prevention and Management of Violence and Aggression) techniques where required.

You will help promote independence, wellbeing, and positive outcomes for individuals with complex needs, working as part of a professional and supportive team committed to delivering high-quality care.

Key Duties and Responsibilities

• Provide high-quality, person-centred support to clients in hospital settings and within the community.
• Deliver crisis intervention and support to individuals experiencing periods of distress, emotional crisis, or behavioural challenges.
• Apply PMVA (Prevention and Management of Violence and Aggression) techniques safely and appropriately in line with training, policies, and risk assessments.
• Support clients with daily living activities, promoting independence, dignity, and choice at all times.
• Build positive, professional relationships with clients, families, healthcare professionals, and external agencies.
• Observe, monitor, and accurately report changes in clients' physical, emotional, and mental wellbeing.
• Maintain clear and timely records, completing all required documentation and incident reports.
• Support clients to attend appointments, access community services, and engage in meaningful activities.
• Follow individual care plans, risk assessments, and safeguarding procedures to ensure safe and effective care delivery.
• Work collaboratively as part of a multidisciplinary team to achieve positive outcomes for clients.
• Respond calmly and professionally to emergency situations, following organisational policies and procedures.
• Maintain professional boundaries, confidentiality, and compliance with all relevant legislation and company policies.

Essential Skills and Attributes

• Compassionate, patient, and resilient approach to supporting vulnerable individuals.
• Ability to remain calm under pressure and effectively manage challenging situations.
• Strong communication and interpersonal skills.
• Experience supporting individuals with mental health needs, learning disabilities, autism, or complex behaviours is desirable.
• PMVA training or willingness to undertake training.
• Flexible approach to working across hospital and community environments.
• Commitment to delivering safe, high-quality care and support.

Qualifications

• Prior experience working with children or vulnerable groups is highly desirable.
• Strong mentoring skills with the ability to motivate and inspire confidence in others.
• Knowledge of teaching methods and behavioral management techniques relevant to supporting development.
• Excellent communication skills to effectively interact with individuals, families, and team members.
• Compassionate nature with patience, empathy, and a respectful approach to diverse needs.
• Ability to adapt quickly to changing situations while maintaining professionalism and composure.
• Relevant qualifications or training in health and social care or education are advantageous but not mandatory; willingness to undertake necessary training is expected.

Pay: £12.82-£18.00 per hour

Benefits:

• Free flu jabs

Application question(s):

• Do you need COS?
• Have you done PMVA?

Experience:

• care: 1 year (required)

Licence/Certification:

• Driving Licence (UK) (preferred)

Location:

• Colchester, Essex (preferred)

Work Location: In person