Support Worker

About the role

National Disability and Community Services (NDCS) is seeking caring, reliable and motivated Disability Support Workers to support participants in their homes and the community.

You will help people achieve their goals, build independence and participate in activities that matter to them. We are looking for people who respect each participant’s choices, communicate clearly and provide safe, person-centred support.

Key responsibilities

• Support participants with everyday activities, personal care, grooming and daily routines.
• Assist with meal preparation, household tasks, shopping and appointments.
• Encourage community participation, social connections and independent living skills.
• Provide transport where required.
• Follow individual support plans and behaviour support strategies.
• Assist with medication only within your training, authorisation and the participant’s support plan.
• Complete accurate progress notes, shift records and incident reports.
• Communicate professionally with participants, families, team leaders and other support professionals.
• Maintain privacy, dignity, professional boundaries and safe work practices.
• Recognise and promptly report changes in wellbeing, risks or safeguarding concerns.

About you

You are compassionate, patient and dependable, with a practical approach to supporting others. You can work independently, follow instructions and remain calm in challenging situations.

Requirements:

• Certificate III in Individual Support, Disability or a relevant qualification, or equivalent relevant experience.
• Current NDIS Worker Screening clearance.
• Current Working with Children Check where required for the role.
• Current First Aid and CPR certificates.
• Completion of the NDIS Worker Orientation Module — Quality, Safety and You.
• Current manual handling training, or willingness to complete it before relevant duties.
• Valid driver’s licence and access to a reliable, registered and appropriately insured vehicle for shifts requiring transport.
• Australian work rights.
• Strong communication skills and the ability to complete clear written documentation.
• Ability to use a smartphone or online system for rostering and shift records.

Availability

Please include your available days and times in your application, including whether you can work mornings, afternoons, evenings, weekends, active overnight shifts or sleepovers.

Shift allocation will depend on participant needs, your availability and suitability for the required support.

How to apply

Apply through Indeed or via https://ndcs.bamboohr.com/careers with your current resume and a brief introduction outlining:

• Your relevant qualifications and experience.
• Your availability and preferred work locations.
• Your current screening clearances and certificates.
• Whether you hold a driver’s licence and have access to a suitable vehicle.

NDCS welcomes applications from people of diverse backgrounds, including Aboriginal and Torres Strait Islander peoples and culturally and linguistically diverse communities.

Join NDCS and help people live with greater independence, choice and connection.

Pay: $34.00 – $70.00 per hour

Expected hours: No less than 30.0 per week

Benefits:

• Travel reimbursement

Application Question(s):

• For participant matching, would you like to share your gender? (Optional)

Experience:

• support worker: 1 year (Preferred)

Work Location: In person