Support Worker

About the role

Best Life Care Services is seeking a compassionate and dedicated Support Worker to join our team in Hervey Bay, Queensland. This is a casual position offering flexibility whilst making a meaningful difference in the lives of people we support. As a Support Worker, you will play a vital role in delivering person-centred care and assistance to individuals with aged and disability support needs, helping them maintain their independence, dignity and quality of life.

What you'll be doing

As a Support Worker, your key responsibilities will include:

• Providing personalised support and assistance with daily living activities including personal hygiene, grooming, dressing and meal preparation
• Assisting clients with mobility and safe handling practices in accordance with established protocols
• Supporting clients' social participation, community engagement and recreational activities
• Maintaining clear and accurate documentation of support provided and client wellbeing observations
• Communicating effectively with clients, families, colleagues and management regarding support needs and progress
• Responding with sensitivity and professionalism to clients' individual preferences, cultural needs and communication styles
• Assisting with light household tasks and maintaining a safe, clean living environment
• Supporting clients to maintain their medication routines and appointments as directed
• Reporting any concerns or changes in client health, behaviour or wellbeing to management promptly
• Adhering to all health and safety policies, procedures and legislative requirements

What we're looking for

To be successful in this role, you should ideally possess the following:

• A genuine passion for supporting vulnerable people and delivering compassionate care
• Excellent communication skills and the ability to build positive relationships with clients, families and team members
• Physical capability to assist with personal care and mobility support safely
• Reliability, punctuality and professional conduct at all times
• The ability to work independently whilst also being a collaborative team member
• Patience, empathy and a non-judgmental approach to diverse client needs
• Strong organisational skills and the ability to manage multiple tasks effectively
• Current First Aid and CPR certification or willingness to obtain it
• A current Working with Children Check and willingness to obtain other required clearances (disability worker clearance, police check)
• Relevant qualifications such as a Certificate III or IV in Aged Care, Disability Support or Community Services are highly valued
• Experience in aged care, disability support, or similar service delivery environments is preferred

What we offer

Best Life Care Services is committed to supporting the professional development and wellbeing of our staff. We offer:

• Flexible casual work arrangements suited to your lifestyle and availability
• Ongoing training and professional development opportunities to enhance your skills
• A supportive team environment with access to experienced mentors and supervisors
• Competitive remuneration rates for casual positions
• Workplace policies that prioritise health, safety and worker wellbeing
• The opportunity to make a genuine, positive impact on vulnerable people's lives
• A values-driven organisational culture focused on person-centred care and dignity

About us

Best Life Care Services is a dedicated community services organisation committed to providing high-quality disability support across Queensland. We believe that every individual deserves to live with dignity, independence and choice. Our mission is to empower vulnerable people through person-centered support that respects their rights, values and aspirations. We foster a workplace culture built on compassion, integrity and excellence, where our team members are valued and supported. With a reputation for delivering excellent care outcomes, we are proud to make a real difference in our local communities.

Apply now

If you are passionate about supporting others and believe you have the qualities to excel as a Support Worker with Best Life Care Services, we encourage you to apply. Please submit your resume along with a cover letter outlining your relevant experience and why you would be an excellent fit for this role. If you require any adjustments or alternative formats during the recruitment process, please let us know and we will do our best to accommodate your needs.