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Support Worker

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Support Worker

Priory

Support Worker

3 days ago

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Important information


Contract type:

Permanent

Location:

Newport, UK

Work mode:

Onsite

Published on:

19 October 2026

What they need


Description

Priory SL South Wales is looking to recruit a Support Worker / Gweithiwr Cefnogi to join the team.

We support seven non-ambulant, non-verbal tenants with complex health needs, guided by health professionals. We’re seeking compassionate support workers to ensure a safe and inclusive environment.

Responsibilities include manual handling, medication, mealtime and money management, health appointments, and correspondence. We also offer sensory activities and regular community outings like shopping, cinema, and holidays.

What you'll be doing

You will be part of a compassionate team who are committed to our resident wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. As a Bank Support Worker, you will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of residents.

  • Through own professional behaviour, including adhering to policies and procedures, contributes to the maintenance of safety, security and confidentiality standards.
  • To undertake key working responsibility for individual service users, supporting the individual to plan goals and personal outcomes and ensure that these are comprehensively documented and reviewed.
  • The role holder should have a flexible and innovative approach to their work and be able to facilitate and support service users in decision making, promoting choice and involvement at all times.
  • The role holder should present the service in a positive light and should be proactive in making suggestions for how to improve the service.

You can find additional information in the attached job description.

What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

The ideal candidate will hold an NVQ Level 2 in Health and Social Care or a related area, or an equivalent or higher recognised qualification. They should also have GCSEs or an NVQ Level 2 in English and Maths. It is acknowledged that not all new recruits will have obtained the NVQ Level 2 qualification upon appointment; however, they will be expected to begin the process of attaining it within six months of joining and complete it within a specified timeframe. While experience of working in a related environment is desirable, it is not essential.

Social Care Wales

As of October 2022 it will be mandatory for all care workers in Wales to register themselves with Social Care Wales.

For more information on this, please visit: https://socialcare.wales/registration/adult-care-home-worker-registration#section-35677-anchor

For more information about the role, you can email [email protected]

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

  • Contributory pension scheme
  • Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
  • Access to development opportunities
  • Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
  • Leadership & management development
  • Long service award
  • Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.

About Priory

Priory is the UK’s leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions – including depression, anxiety, eating disorders and children’s mental health – and provide residential and supported living care for autistic adults, people with a learning disability, Prader–Willi Syndrome, brain injuries and older people.

We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here.

For agency enquiries and applications, please view our legal statement here.

All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.

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