SUPPORT WORKER / DRIVER

TENTERDEN SOCIAL HUB

We provide health and wellbeing services at our Tenterden Social Hub for our elderly and disabled members and our EC30 Centre is a wellbeing and prescribing centre that signposts the community to key support services.

Support Worker / Driver

We need an empathetic and enthusiastic Support Worker / Driver to be part of our small team, providing assistance and support to our members who are elderly, disabled and may have dementia.

We pride ourselves on the family style environment that our clients attend, and our new Support Worker / Driver will be someone who has experience of working with adults who have a range of disabilities. A qualification of NVQ Level 2 in Health and Social Care is essential for this role. Experience with adults with dementia is desirable but not essential.

21½ hours per week, 7½ hours per day with a 20 minute unpaid break.

Tuesday, Wednesday & Thursday, 8.30 am - 4.00pm

This appointment is subject to an Enhanced DBS check.

The successful candidate must hold a current driving license, with D1 on it, and be willing to drive our VW Caddies & Minibus. The caddies are automatic, as is one of our minibuses, the 2nd minibus is manual.

For further information or to request an application form, please contact:

01580 762882 or via email: [email protected]

https://tenterdensocialhub.org/

Reg Charity No 1122971

The closing date for receipt of completed applications/CVs is Monday 19th October 2026, 4pm. Interview date to be confirmed.

We reserve the right to withdraw the advert before the closing date, should a suitable candidate be found.

JOB DESCRIPTION FOR PART-TIME SUPPORT WORKER / DRIVER

Reporting to: Support Services Manager

Hours of Work: 21½ hours per week, 7.5 hours per day with a 20 minute unpaid break.

Tuesday, Thursday & Friday, 8.30 am - 4.00pm

(There may be an occasional requirement to work outside of these times for transport and activities)

Place of Work: Tenterden Social Hub, Church Road, Tenterden TN30 6AT

Salary: £12.71 per hour

Job Overview

Tenterden Social Hub exists to provide a purposeful day for adults with both physical and/or learning disabilities, the Elderly and those with the early stages of Dementia, that live in the Tenterden and Ashford District, contributing to their overall independence and wellbeing.

The role of the Support Worker is to work with our staff and volunteers to help members to:

• take control of their daily activities
• increase their self-esteem, confidence and skills by sharing skills, knowledge and experience that they already have
• help them to learn new skills and meet with different experiences
• gain access to other activities and facilities in the local community

Main Duties

Under the direction and supervision of the Line Manager:

• Work closely with the other support staff to initiate and run the activities and encourage members to join in with the daily activities
• Work with volunteers, to motivate them and co-ordinate their support to the programme of activities
• Work closely with other Tenterden Social Hub staff for the well-being and welfare of the members, and to report any concerns to the Support Services Manager
• When required, use the organisation’s vehicles to transport the service users in a safe and comfortable manner between their homes and the Hub; may also be required to be the Passenger Assistant. Also drive service users to local GP appointments during the working day
• Maintain a warm, friendly and caring environment
• When required, assist with the delivery of meals on wheels to the local community
• Assist with payments and receipts for all monies paid
• Assist with serving meals to members
• Assist with the organisation of and attend outings, aiding people that require one to one help
• To ensure that members are supported as far as possible to exercise their rights in the following areas; privacy, choice, preferences, decision making, giving feedback on the services that they receive and exercising their right to complain
• Liaise with the Line Manager to ensure that appropriate standards of care are maintained
• Update care plans
• To participate in and contribute to Team Meetings
• To carry out such tasks, within the post holder’s knowledge and skills, as may from time to time be delegated by the Line Manager
• Upon request, occasionally cover Support Worker colleagues in other areas of the Organisation at times of staff shortages to maintain operational efficiency
• Ensure that all safety, security, fire systems and procedures are followed in line with Health & Safety regulations.
• Adhere to all Organisational policies

Person Specification

ATTRIBUTES

ESSENTIAL/ DESIRABLE

A sensitive, empathetic and caring approach to the members

Flexible approach to working conditions and working environment change

To maintain a cheerful approachable demeanor with good communication skills

To be honest and trustworthy

To be discreet when dealing with member’s needs and problems

To have good organisational skills

Self-motivated and enthusiastic worker

Effective team worker

NVQ Level 2 qualification in Health and Social Care (or equivalent) - Essential

NVQ Level 3 qualification in Health and Social Care (or equivalent) - Desirable

Computer literate - Word and Excel in particular - Desirable

Driving license with D1 classification - Essential

Job Type: Part-time

Pay: £12.71 per hour

Expected hours: 21.5 per week

Benefits:

• Company pension
• On-site parking
• Sick pay

Physical Setting:

• Day centre

Work days:

• No weekends

Licence/Certification:

• Driving Licence with D1 classification (required)

Work Location: In person