Support Worker - Eltham

• Healthcare & Medicine
• Other
• Melbourne
• Casual

3/9/2026

• Access salary packaging benefits to increase your take home pay
• Training support and potential for long-term career growth
• Various shifts available - morning, day and afternoon shifts

If you want to make a difference by having a positive impact on peoples’ lives, then a career with AQA (part of Independence Australia Group) may be for you.

About us
AQA was established in 1987 by a group of people with quadriplegia who saw a need to improve access to information, support and employment opportunities for people who had sustained a spinal cord injury (SCI) – particularly quadriplegia. Today AQA continues to provide individualised supports to people with spinal cord injury and other physical disabilities.

About the role

We are seeking reliable and caring Support Workers to provide assistance to clients with complex care needs based in Kangaroo Ground and Eltham areas. This role offers various shifts and the chance to deliver genuine support that enhances quality of life.

• Multiple afternoon shifts available
• Provide community access and companionship, including shopping, appointments, and social activities
• Assist with bowel and urinary care, including catheter management
• Provide personal care, including showering, grooming and dressing
• Manual handling, including transfers with a ceiling hoist and other safe practices
• Follow individual support and risk management plans to ensure safe and respectful care

About you

• Compassionate, respectful, and committed to client-centred care
• Experienced in supporting individuals with complex care needs including bowel and urinary care
• Confident in manual handling and safe use of mobility equipment (e.g., ceiling hoist)
• Flexible and adaptable to support the clients' personal preferences, privacy, and independence
• Reliable, with a current driver’s license and comfortable driving in rural areas and at nighttime

Why work with us
As a valued member of our team, you have access to a range of benefits and perks to ensure you thrive at AQA, including:

• Access salary packaging benefits to increase your take home pay by reducing your taxable income.
• Access free confidential counselling and support from our Employee Assistance Program.
• As a social enterprise, we aren’t solely reliant on external funding which means better job security so you can focus on providing quality care and service to our customers.

Work with purpose

Are you looking for a rewarding career that makes a positive impact on people’s lives? Join the AQA team (part of Independence Australia) to help thousands of Australians living with disability and personal need lead fulfilling and independent lives.

Be part of a team that values equity, empathy, respect and quality underpinned by our four guiding principles:

• Customer Centric: Ensuring that customers have choice and control is paramount in our decision making.
• Valued People: Encouraging and rewarding innovation and excellence, recognition, and feedback.
• One Organisation: Sharing a common purpose supported by positive contributions, clear responsibilities, and accountability.
• Strive for Excellence: We value and reward innovative thinking, proactivity, resourcefulness, and responsiveness.

For a rewarding career where you can make a real difference and positive impact on peoples’ lives, APPLY NOW.

Commitment to Diversity

Independence Australia Group is an equal opportunity employer and believe our people should reflect the diverse communities we operate in. We encourage applications from people with a disability, CALD, LGBTQIA+ and Aboriginal and Torres Strait Islander peoples to apply.