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Support Worker for Complex Needs

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Onsite

Support Worker for Complex Needs

Action Group

Support Worker for Complex Needs

Skills

Community ManagementRisk Management

1 month ago

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Important information


Contract type:

Permanent, Part time

Location:

Ponoka, AB, Canada

Work mode:

Onsite

Published on:

25 September 2026

What they need


The Action Group is a non-profit organization that provides a range of services to adults with developmental disabilities in Central Alberta. The Enhanced Housing Program is designed to accommodate adults with developmental disabilities who due to multiple factors have been unsuccessful in securing community living options. The facility provides 24/7 residential support to 16 individuals with complex service needs who have a range of cognitive, behavioral and mental health support requirements and will provide a comprehensive range of therapy and support in a specialized environment in the town of Ponoka, Alberta.

The Action Group is currently seeking a full-time and part-time Complex Needs Support Specialists. You will be required to support individuals with complex behavioral needs in a twenty-four hour secure community residential setting. The program provides specialized housing and support, for eligible adults, focusing on wellness, safety, life-skill development and community inclusion.

The Specialist works in consultation with the service team to identify potential risks and initiates action to manage risks through consistent implementation of the Behavioral Support Plan and a collaborative approach to monitoring the effectiveness of individualized strategies and client well-being. The Specialist will work directly with the individual and facilitate community engagement

Qualifications

  • Two - five years of experience supporting individuals with complex behavioral challenges
  • Strong communication skills, both written and verbal
  • Demonstrated ability to work well with a team, establish clear boundaries and maintain a structured routine
  • Valid driver's license/reliable transportation
  • Clean vulnerable sector check

What we can offer:

  • Full and part-time positions available. Shifts are 8am-4pm, 4pm-12am and 12am-8am (overnight awake)
  • $30.75 starting wage for Full-Time, $31.75 for Weekends/Casual
  • Company benefit plan after 6 months for qualifying positions
  • RRSP after 2 years

We thank all that apply but only those selected for an interview will be contacted. For more information about specific positions available please visit https://action-group.ca

Pay: $30.75-$31.75 per hour

Expected hours: 8.0 – 40.0 per week

Benefits:

  • Employee assistance program
  • Extended health care
  • On-site parking

Work Location: In person

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