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Support Worker - Hawkes Bay

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Support Worker - Hawkes Bay

IHC New Zealand

Support Worker - Hawkes Bay

17 days ago

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Important information


Contract type:

Permanent

Location:

Hawke's Bay Region, New Zealand

Work mode:

Onsite

Published on:

7 October 2026

What they need


  • Napier
  • Experienced support worker preferred
  • Permanent full time - includes weekends and sleepovers
  • Availability to work alternate weekends is required

About the role | Mō te tūnga IDEA Services supports people with intellectual disabilities to enjoy great lives at home and as part of their community. You will be supporting people with intellectual disabilities living in their own homes to achieve their goals and aspirations. This is meaningful work where you can be creative and make every day interesting in ways that are important to others.

As a Support Worker you will be supporting clients with complex needs, managing risk, ensuring safety, and providing individual care throughout the night.

This Role Involves Helping The People We Support To

  • recognise and respond to emotional overwhelm.
  • grow their independence and learn skills for daily living such as using public transport, getting a job, cooking a meal.
  • manage their daily routines - toileting, showering, getting dressed, take medication or eat a meal.
  • pursue their goals, interests, and hobbies.
  • stay healthy and making positive choices about their lifestyle.
  • have strong connections with their whānau and community.

What you will bring | Ngā pūmanawatanga ōu Previous relevant experience is preferred, but more importantly, we are looking for someone with varied life experience and the right attitude.

  • Preferably previous experience in caregiving or providing personal care for adults.
  • A calm nature and confidence to work with challenging behaviours.
  • Availability to work flexible shifts, including weekends and sleepover shifts.
  • Comfortable and proficient in using computers and tablets daily.
  • Strong written and verbal communication skills.
  • Physical fitness to provide necessary physical support.
  • Full NZ driver's license.

What's in it for you? | Nōu te rourou

  • $24.68 - $30.13 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
  • IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
  • Generous long service leave entitlements plus insurance benefits after 2 years' service.
  • 'Refer a friend' Bonus programme.
  • FREE Employee Assistance programme service anytime you need health and wellbeing support.

About us (IDEA Services) | Mō mātou IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

Check out our website to learn more about us: Become a Support Worker (idea.org.nz)

IDEA Services Ltd is an accredited Immigration AEWV employer.

How to apply | Me pēhea te tuku tono Submit an online application by selecting the 'Apply' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV. If you have any questions about the application process, please email [email protected].

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.

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