Support Worker- HMO

We are a Birmingham-based Support Services Provider working in partnership with Supported Housing Providers to empower vulnerable adults living in HMO-supported accommodation. Our residents may be experiencing challenges such as mental health needs, substance misuse, offending history, homelessness, financial hardship, or physical health conditions.

We are expanding our team and looking for dedicated, compassionate Support Workers who are committed to improving lives and promoting independence.We need support workers who listen and will help individuals with support that they require.

What You’ll Do

• Provide a minimum of 1 hour of structured, person‑centred support per resident each week
• Carry out weekly well-being and property checks in line with HMO and Supported Exempt Accommodation standards
• Develop and review Support Plans and Risk Assessments
• Encourage independence, life skills, and positive routines
• Support residents with accessing external services (GPs, mental health teams, probation, benefits, etc.)
• Maintain accurate digital records using our mobile/web app
• Report safeguarding concerns promptly and follow internal procedures
• Work collaboratively with management, landlords, and external professionals
• Ensure properties remain safe, compliant, and well-maintained
• Fill voids in properties.

What We’re Looking For

• Minimum 1 year of experience supporting vulnerable adults (HMO or Supported Housing experience preferred)
• Understanding of Supported Exempt Accommodation, RSL frameworks, or HMO compliance (advantageous)
• Confident using smartphones and digital recording systems
• Strong communication skills, empathy, and professional boundaries
• Ability to work independently and manage your own caseload
• Enhanced DBS (or willingness to obtain)
• Full UK driving licence and access to a vehicle
• Health & Social Care Level 2 or above (preferred but not essential)

Why Join Us?

• Performance-related bonuses
• Supportive, approachable management team
• Opportunities for training and professional development
• Meaningful work that directly improves lives
• Growing organisation with room to progress

Job Types: Full-time, Permanent

Pay: From £12.71 per hour

Benefits:

• Casual dress
• Company pension

Licence/Certification:

• Driving Licence (required) with own vehicle.

Work Location: In person

Pay: £10.66-£13.00 per hour

Benefits:

• Company pension
• Employee discount
• Flexitime
• Referral programme

Education:

• GCSE or equivalent (preferred)

Experience:

• Home care: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: In person