Support Worker - Onerahi

Help People Live Independently and Join a Team That Supports You

At tlc4u2 Ltd, we are proud to be a local provider making a real difference in the Onerahi community. We are looking for compassionate and reliable Support Workers who want meaningful work and a team that genuinely supports them.

This is more than a job. It is an opportunity to give back to your community by building strong relationships, supporting independence, and being part of a close, supportive team where you are valued.

About the Role | Mō te Tūranga

We have a permanent part-time position available, with consistent rostered hours. You will need to be willing to work the entirety of this roster.

Regular roster – 14 hours per week

• Monday: 9:00am–11:00am and 11:15am–1:15pm
• Tuesday: 11:00am–1:00pm
• Wednesday: 10:00am–12:00pm
• Thursday: 11:00am–1:00pm
• Friday: 9:00am–11:00am and 11:00am–1:00pm

This role could be a great fit if you’re an experienced Support Worker with an understanding of Traumatic Brain Injury (TBI) and confidence supporting someone who may display challenging behaviours as a result of their injury.

The role is focused less on personal care and more on providing consistent, person-centred support that enables the client to participate in everyday life, get out into the community, and maintain their independence.

What You’ll Do | Ngā Mahi

• Provide calm, consistent support to clients living with TBI
• Support community outings, appointments, errands and activities
• Encourage independence with daily routines and decision-making
• Respond appropriately to challenging behaviours using agreed strategies
• Build a respectful, trusting relationship with clear professional boundaries
• Maintain accurate documentation and communicate with the wider team

About You | Ko Wai Koe

You will be someone who:

• Has experience supporting people with TBI, acquired brain injury or complex behaviours
• Is confident managing challenging behaviour calmly and respectfully
• Is patient, resilient and able to remain composed under pressure
• Enjoys supporting people to participate in their community
• Is reliable, adaptable and comfortable working independently
• Communicates well and works effectively as part of a team

You will also need:

• To live in Onerahi or Whangarei CBD and surrounds area (a requirement of the role)
• A full New Zealand driver’s licence and reliable vehicle - Use of your personal vehicle is required for this role, with approved work-related travel reimbursed in accordance with tlc4u2 policy
• Previous experience in support work, caregiving, or healthcare - ideally with clients who have TBI.
• A Level 2, 3, or 4 Health and Wellbeing qualification or equivalent
• Valid NZ work rights (we are not able to provide visa sponsorship for this role)

What We Offer | Ngā Painga

• Pay rate of $23.95 to $30.13 per hour (depending on qualifications)
• Permanent part-time hours with consistency
• Full training provided, including a paid induction and ongoing professional development opportunities
• Direct support from local coordinators who know you and your clients
• Opportunity to build relationships with regular clients
• Employee wellbeing support - EAP
• A role where you can make a real difference every day

tlc4u2 Ltd is a trusted provider of community-based support services throughout Northland and Auckland. We are committed to empowering older adults and people living with disabilities to remain independent, connected, and engaged in their communities through personalised, high-quality care and support.

Our client-centered approach and commitment to excellence have earned us a strong reputation across the region.

Apply Now | Tono Mai

If you are looking for meaningful work with a team that values you, we would love to hear from you.

Apply now with your CV and a brief cover letter outlining your suitability.