Support Worker (Supported Accommodation)

Support Worker (Supported Accommodation)

Job post summary

Pay: £12.71 per hour

Job description:

Supported Accommodation – Support Worker

Location: East London (Romford and surrounding areas – CR7, RM11, RM3, RM12, RM6, E13, E7)
Pay: £12.71 per hour
Waking nights: 12-hour shift – £152.55 set rate
Contract: Zero hours (full-time or part-time options available)

About the Service

Inclusive Care Support provides high-quality supported accommodation for young adults aged 16–25, most of whom are leaving care and preparing for independent adulthood.

We support young people with a variety of needs, including emotional and behavioural challenges, low-level learning needs, mild mental health difficulties, and vulnerabilities associated with transitioning into independence.

Supported accommodation differs from residential childcare. The focus is on developing life skills, independence, responsibility, tenancy management, emotional regulation, safeguarding awareness, and preparing young people for independent living.

This role is ideal for someone who is motivated to empower young adults, guide them, challenge them, and support their development into independent individuals.

Current Hiring Needs

We are recruiting Support Workers to meet operational needs across several homes. We are particularly looking for applicants who can work waking nights and weekends. This is a general Support Worker role, and successful candidates may work a combination of day and waking night shifts depending on their availability and service needs.

Recruitment is not limited to one location. Successful candidates may be required to work across multiple homes depending on service needs.

Shift and Availability Requirements

Full-time: 40 or more hours per week
Part-time: Less than 40 hours per week

All applicants must offer availability on both weekdays and weekends.

Part-time applicants must be available on at least one of the following days: Wednesday, Thursday, Friday, Saturday or Sunday.

Minimum shift requirement for part-time workers:

• Three shifts per week, consisting of either two weekend shifts and one weekday shift, or two weekday shifts and one weekend shift.

Waking night requirement:

• All applicants, whether full-time or part-time, must be available to work at least one waking night shift each week.

Shift patterns:

• Day shifts: Start between 8am and 10am and finish between 6pm and 8pm.
• Night shifts: Start between 6pm and 8pm and finish between 8am and 10am.

Travel: Applicants must be willing to travel between units. Applicants willing to travel to South London, or who live in South London, will be prioritised.

Please do not apply if:

• You require sponsorship.
• You are unwilling to work towards a Level 3 Health & Social Care qualification.
• You cannot work at least one waking night shift each week or offer weekend availability.
• You cannot meet the other availability requirements listed above.

Main Responsibilities1. Primary Responsibilities

• Support young adults to develop the skills needed for independent living, including maintaining their accommodation, managing routines, improving emotional wellbeing and building confidence.
• Promote a safe, structured and supportive environment that encourages personal responsibility, resilience and positive decision-making.
• Become fully familiar with the company’s philosophy, policies and procedures, and follow them at all times.
• Support young people to access education, employment, training, community services and social opportunities.

2. Young People’s Support and Care

• Build meaningful, professional relationships with young adults based on respect, trust and appropriate boundaries.
• Support young people with essential life skills such as budgeting, paying rent, cooking, cleaning, shopping, personal organisation and attending appointments.
• Provide guidance in managing emotions, resolving conflict and making healthy lifestyle choices.
• Encourage positive behaviour and challenge unsafe or inappropriate conduct in line with safeguarding procedures.
• Act as a Key Worker, developing, reviewing and monitoring individual support plans.
• Support young people to understand tenancy rules, maintain their accommodation and prepare for long-term independence.

3. Recording, Reporting and Assessment

• Record daily logs, incidents, risk assessments, support plans and other documentation to the required professional standard.
• Contribute to reviews, professional meetings, multi-agency planning sessions and other discussions about a young person’s progress.
• Monitor changes in behaviour, mental health or wellbeing, and report safeguarding concerns immediately in line with policy.
• Maintain accurate and up-to-date support records in line with legislation, company policy and local authority requirements.

4. Lone Working

• Work confidently and safely while lone working, following all company lone-working procedures.
• Manage challenging situations independently where necessary, escalating concerns appropriately to managers or emergency services.
• Take appropriate steps to protect your safety and the safety of young people, reporting risks immediately.

5. Skills Development and Life Preparation

• Encourage and support young adults to pursue education, training and employment opportunities.
• Help young people build confidence in travelling independently, engaging with the community and maintaining healthy relationships.
• Help young people develop communication, self-advocacy, time management and emotional regulation skills.

6. Home Environment and Resources

• Support young adults to maintain a clean, safe and organised living environment.
• Make efficient use of resources provided by the organisation and within the community.
• Respond to emergencies and unexpected situations with professionalism and calm.

7. General Duties

• Escort young people to appointments, activities and other engagements when required.
• Participate in staff meetings, supervision, mandatory training and ongoing professional development.
• Complete waking night duties as required.
• Carry out reasonable tasks requested by the Service Manager or Leaders.

Safeguarding

This role is subject to an Enhanced DBS check.

All staff must actively promote the welfare of young people, follow safeguarding procedures and report concerns immediately to the Designated Safeguarding Lead.

Qualifications and Requirements

Essential:

• Right to work in the UK.
• Regular availability for at least one waking night shift per week and weekend work.
• Ability to work shifts and travel between units as required.
• Willingness to work towards a Level 3 Health & Social Care qualification.

Desirable:

• Experience working with young people, care leavers or vulnerable adults.
• Understanding of safeguarding, risk assessment and professional boundaries.
• Experience lone working or supporting young people in semi-independent accommodation.
• Good communication, de-escalation and decision-making skills.

Benefits

• Level 3 Health & Social Care qualification, with 20% on-shift study time allocated.
• Company pension.
• Sick pay.
• Comprehensive induction and ongoing training.
• Career progression into Team Leader and Deputy Manager roles.
• Supportive and structured working environment.
• Opportunities to work across multiple units and gain broad experience.

Work authorisation: United Kingdom required
Work location: In person – Romford and surrounding areas
Website: https://www.inclusivecare.co.uk/supported-accommodation-1

Pay: £12.71 per hour

Benefits:

• Casual dress
• Company pension
• Sick pay

Ability to commute/relocate:

• London E7 0EL: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you currently have an Enhanced DBS certificate registered with the DBS Update Service? If yes, please confirm whether your subscription is active. If no, are you willing to obtain a new certificate and register it with the Update Service?
• What is your regular, long-term availability? Please list the days you can usually work from Monday to Sunday, whether you can work day shifts, waking nights or both, and approximately how many hours per week you are available. Please confirm whether you can work at least one waking night each week and some weekends.
• 1. Do you have the right to work in the UK without employer sponsorship? If you hold a visa, please state its type, expiry date and any restrictions on the hours or type of work you can do. Please write “Not applicable” if you do not hold a visa.

Willingness to travel:

• 50% (preferred)

Work Location: In person