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Support Workers

Apex Housing Association

Support Workers

21 days ago

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Important information


Contract type:

Permanent

Location:

Londonderry, UK

Work mode:

Onsite

Published on:

29 September 2026

What they need


Support Workers, Ballyoan House, Derry-Londonderry

Support Workers, Ballyoan House, Derry-Londonderry

location_onDerry-Londonderry

13/10/2026

Support Workers, Ballyoan House, Derry-Londonderry

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job details

Salary

£26,847 per annum pro rata (£13.92 per hour)

Contractual hours

37

Basis

Full time

Region

Derry~Londonderry

Package

20 days paid leave + 12 statutory days, Occupational sick pay / maternity pay, Contributory pension scheme, Training and Development Opportunities.

Job category/type

Permanent

Date posted

29/09/2026

Job reference

APX01818

Job description

Job description

JOB TITLE: Support Workers - Learning Disability/Mental Health

LOCATION: Ballyoan House, Derry~Londonderry

POST: 37hrs and Reservel List for Permanent/Temporary, Part-time/Full-Time in Derry~Londonderry Area

Ballyoan House is a supported living accommodation giving care and support for 16 adults with mental health issues. Ballyoan Houses provides 24-hour staff support services, 365 days a year, supporting tenants to develop skills and get involved in day-to-day decision making.

Essential Criteria

QCF/NVQ 2 Health and Social Care or equivalent
And
6 months experience in a formal care/support role* and previous experience of working with individuals with learning disabilities/ mental health issues.

Must be currently registered with NISCC or if new to the sector must achieve registration within 6 months.

Previous experience in administrative duties.

Or
2 years' experience in a formal care /support role* and previous experience of working with individuals with Learning Disabilities/ Mental Health issues.

Must be currently registered with NISCC or if new to the sector must achieve registration within 6 months

Previous experience in administrative duties.

Must be willing to work towards the completion of relevant qualification.

  • Formal Care / Support may include caring at home, where the carer is in receipt of Carers' Allowance. Formal Care / Support may also include voluntary work in a formal setting.

This is a regulated post and will be subject to a satisfactory Enhanced Access NI check. Please refer to attached link: AccessNI Code of Practice.

All successful applicants will also be required to provide documentary evidence of their right to work in the UK. Please note Apex do not hold a license to sponsor Working Visa's.

Apex is an Equal Opportunity Employer. At this time we particularly welcome applications from members of the Protestant Community, due to under representation in parts of our workforce.

WHY WORK FOR APEX?

We offer:

  • Competitive pay

  • Family friendly policies and flexible working opportunities

  • Opportunities to learn, develop and progress in your position

  • 20-23 days annual leave plus 12 public holidays, increasing with length of service

  • Contributory pension scheme

  • Enhanced sick pay, maternity pay and paternity pay

  • Workplace savings scheme and monthly cash draw for staff (optional)

  • Charity partnership with Children in Crossfire

  • Excellent opportunities for development including support for further education courses

  • Employee Assistance Programme provided by Lena by Inspire including 24hr adviceline

  • Bike to Work Scheme

  • Staff wellbeing initiatives

Staff in care and support roles also enjoy the following additional benefits:

  • comprehensive paid induction programme

  • enhanced pay over Christmas & New Year

  • enhanced rate for overtime worked

  • free on-site car parking

Support Workers, Ballyoan House, Derry-Londonderry

Support Workers, Ballyoan House, Derry-Londonderry

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