Supported Accommodation Support Worker

Full job description

MAIN PURPOSE

BCLS provides support and Semi-Independent provisions for young people leaving local authority care, to transition into adulthood and to independent living, education and/or employment. We are seeking to recruit an experienced, confident, and dynamic Support worker working with Care Leavers aged 16-21.

You will be a ‘Key Person’ in making sure the young people are kept safe, gain independent living skills and feel happy and supported in their living environment.

You will be very much part of a well-established, welcoming and enthusiastic team of wellbeing Workers. The successful candidate will be provided with full training but must be proactive, positive, approachable, non judgemental and have a good sense of humour. You will also need to have the ability to make on the spot decisions and be ready to sometimes deal with challenging situations.

KEY RESPONSIBILITIES

• To provide empathetic and practical support to young people living in the accommodation, including one to one and group support.
• Help maintain an inclusive and supportive environment where the young people live.
• Liaise with social workers, mental health and other professionals on behalf of the young people.
• To always have the young people’s needs at the fore, using communication, motivation and coaching skills to support people to achieve their goals and aspirations in line with their support plans.
• Work within policies and style of operation - this will include tasks and day to day decision making.
• Whilst developing a rapport with people based on respect and honesty, the post holder will always work within clear professional boundaries.
• Enabling and encouraging people to find out about local services and facilities within their community and facilitate access to alternative services where specific needs are identified.
• Encouraging people to recognise understand and manage factors that affect their mental wellbeing and physical health.
• Participate in assessing and reviewing support needs and in identifying and co-ordinating internal and external services, reviews and referrals in response to these.
• Keep appropriate and accurate records of interventions with people, and inform other staff of relevant issues.
• Contribute to the protection of individuals from the risk of abuse and harm to self and others who use our service.
• Encourage the people we support to be involved in the development and operation of the service, facilitating appropriate consultation and participation.
• To work as a team member, sharing information and supporting colleagues.
• Engage with community events, meetings and forums to promote the service.
• To work with the team to ensure the service specific lone working procedure is adhered to at all times and regularly reviewed for effectiveness.
• Ensure effective incident and complaint recording though the appropriate process.
• Proactively contribute to continuously improving the service by making positive suggestions, providing constructive feedback and assisting in the implementation of agreed new ways of working.
• Support individuals to express their satisfaction with the opportunities they have accessed by submitting comments, compliments or complaints.
• Act in accordance with the provisions of the Data Protection Act 2018 and information governance policies.
• Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974.
• Complete relevant Health and Safety checks where appropriate.
• If applicable ensuring that the inspection of rooms/properties and undertaking of minor repairs take place where possible and making appropriate arrangements to deal with all other repair and maintenance issues within agreed timescales, and in accordance with tenancy agreements and management agreements.
• Share responsibility for good health and safety practices, including participating in fire drills and risk assessments, reporting to line-management any matters of concern and attend health and safety training.

TEAM WORK

• Be a member of the staff team working to provide a safe, sound and supportive environment.

DEVELOPMENT

• Undertake the Staff Induction Programme, and assist, as requested, in the induction and training of new staff, students and volunteers.
• Participate in staff meetings, supervision meetings, training, team development sessions and other meetings as required, reporting back to the team as appropriate.
• Undertake development activities as necessary and appropriate to the role.

DELIVERING EQUALITY

• Foster the equality, diversity and rights of others by ensuring people are respected and

valued as individuals

• Promote the rights and needs of people who use P3 services in the community.
• Work within the framework of P3’s equality and diversity policy at all times.

OTHER

• The employee must be able to respond flexibly to their hours of work in accordance with Service Delivery
• Undertake all duties in accordance with all policies and work towards their continuing development and implementation.

Qualifications

• NVQ Level 3 working with Young People
• At least 2 year experience working with young people 16+

Desirable

• Level 3 Working with young people or at least willing to work towards level 3
• At least 1 year experience working in a residential setting

Job Types: Full-time, Part-time

Pay: £199.56 per day

Work days:

• Every weekend
• Monday to Friday

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person