Supporting Connections Worker

Applications Close: 18/09/2026

• Position: Supporting Connections Worker
• Location: Victoria Street, Coburg
• Job Type: Permanent - Part Time 0.6 FTE

BRIEF DESCRIPTION:

Are you passionate about supporting people experiencing disadvantage to access the services they need? Do you enjoy working collaboratively with a range of service providers to improve outcomes for vulnerable community members?
Holstep Health is seeking an experienced and motivated Supporting Connections Practitioner to join our Supported Residential Services (SRS) Support Program. This rewarding part-time (0.6 FTE) position offers the opportunity to work within a supportive multidisciplinary team, providing capacity-building, advocacy, service coordination, and referral support for pension-level Supported Residential Services (SRSs) across Melbourne's Northern Metropolitan Region.

YOUR NEW ROLE:

This role involves:

-Working with residents of Supported Residential Services (SRSs) to identify and respond to unmet health and social support needs.

-Collaborating with SRS proprietors and staff to build their capacity and strengthen their skills in supporting residents.

-Liaising and networking with health, community, and government services, as well as other local stakeholders, to improve access to services and supports for SRS residents and staff.

-Developing and implementing an annual Collaborative Plan with each participating SRS

YOU WILL BE RESPONSIBLE FOR:

Supporting Connections Practitioners are responsible for:

-Developing, implementing, and evaluating person-centred, strengths-based interventions to address residents' unmet health and social support needs, including supporting residents with complex behaviours.

-Conducting comprehensive psychosocial, functional, and risk assessments to inform appropriate interventions and support planning.

-Building the capacity of SRS proprietors and staff through community development initiatives, including facilitating community connections, information sessions, education, and capacity-building workshops.

-Working collaboratively with residents, SRS providers, and external services to facilitate referrals, coordinate supports, and improve access to health and community services.

-Actively contributing to team initiatives, program planning, service development, and coordination activities to support continuous quality improvement.

WHAT YOU NEED TO SUCCEED:

We are looking for someone who has:
-A relevant tertiary qualification in Social Work, Community Development, Occupational Therapy, Psychology, Community Services, or a related discipline.
-At least three years' experience working in the community, health, or human services sector.
-Demonstrated experience supporting people with complex health, psychosocial, or behavioural support needs.
-The ability to work independently, use initiative, and apply creative problem-solving in dynamic and often unstructured environments.
-Excellent interpersonal and communication skills, with the ability to build effective relationships with residents, SRS providers, and a broad range of health and community stakeholders.
-A flexible, collaborative, and person-centred approach to service delivery.
-Current Victorian Driver Licence

HOW TO APPLY:

Please review the attached position description.

Please submit the following:

• A cover letter
• Your resume (including two recent referees)
• A response to the key selection criteria (outlined in the position description)