Supportive Care Lead

As Supportive Care Lead, you will provide operational leadership for the delivery of safe, effective and compassionate supportive care services across St Margaret’s Somerset Hospice.

This role would suit someone with a relevant professional registration who has a strong knowledge of psychological therapy, social work, safeguarding for adults and children, and advanced analytical and decision-making skills.

About the team

Our Supportive Care Service plays a vital role in the care we provide, offering therapy, counselling, advice and practical support to patients, carers and families. The team provides emotional and psychological care before and after bereavement. Our social work team supports patients, carers and families with complex needs and provides safeguarding advice across the wider organisation.

This is an exciting opportunity to influence and lead the development of the service, ensuring it continues to adapt to meet the needs of patients, carers and families.

Role details

• Salary: £39,471.08 to £45,169.46 per annum
• Agenda for Change equivalent: Band 7
• Working pattern: Part time 30 hours a week
• Contract: Permanent

This cross-county role will be based across our Taunton and Yeovil hospice sites, with regular travel across Somerset as part of the role.

What can you expect to be doing?

Working as part of our senior management team, your day-to-day role will include:

• Manage and oversee Supportive Care Services, including family and patient support, bereavement support and social work, ensuring services continue to adapt to the needs of patients, carers and families.
• Provide expert operational advice and leadership in supportive care and safeguarding to colleagues at all levels.
• Produce and present reports related to supportive care and safeguarding activity, sharing learning across the organisation.
• Report to the organisation’s Clinical Governance Committee on safeguarding and supportive care services.
• Lead the delivery of safe, high-quality clinical care to agreed and auditable standards, in line with national and local legislation and guidance.
• Report to the Associate Director and work closely with the organisation’s Designated Safeguarding Lead.
• Actively engage with and contribute to the Clinical Directorate’s Senior Management Team.
• Participate in the on-call manager rota.

What We’re Looking For

• Relevant professional qualification and registration (e.g. Social Work England, HCPC, BACP, etc)
• Experience of inter-organisational working and representing an organisation externally.
• Demonstrable evidence of relevant clinical professional development
• Demonstrable leadership and management experience.
• Experienced line manager.
• Experience of working with local authorities and Integrated Care Boards.
• Experience of complex safeguarding case review.
• Experience of change management
• Experience of building, developing and leading teams.
• Ability to travel across Somerset, including rural communities.

Our Values

At St Margaret’s Hospice, our values guide everything we do. We are:

• Compassionate: Kindness and care for everyone, every day
• Collaborative: One team, working together for one goal
• Ambitious: Striving for better, now and into the future.

Inclusive recruitment
We are an equal opportunities employer and welcome applications from all sections of the community. If your experience broadly matches the role and you’re motivated to make a difference, we encourage you to apply.

If you need adjustments during the recruitment process, please contact [email protected] or call 01823 774834.

Why join St Margaret’s Hospice?

You won’t just be joining a fantastic team - you’ll become part of a welcoming, community-minded charity making a real difference every day.

We offer a supportive and inclusive working environment alongside a range of benefits including:

Holiday entitlement

• 33 days including bank holidays, rising to 35 days after 1 year, and increasing with length of service (pro-rata if part-time)
• For Band 5 clinical roles, annual leave entitlement may include reckonable service from previous clinical roles at Band 5 or above, where joining us directly from the NHS or another hospice.*
• Ability to buy and sell annual leave

Pension scheme

• NHS pension continuation where applicable*
• 6% employer / 5% employee contribution for non-NHS staff

Additional Benefits

• Life assurance cover (2x salary)*

• Health Cash Plans

• Employee Assistance Programme with 24/7 GP access, counselling, wellbeing support, and legal/financial advice

• Blue Light Discount Card

• Enhanced maternity leave*

• Excellent learning and development opportunities

• Free on-site parking in Yeovil and Taunton

• Opportunities to volunteer and support fundraising initiatives

• Eligibility criteria applies

Want to Apply or Find Out More?

If you would like to get to know our team or have an informal chat before applying, we’d love to hear from you. Please contact Amanda Simpson, Associate Director Clinical Services – Outpatients and Therapies, at [email protected] or telephone 01823 333822.

We are currently managing the recruitment process in-house and kindly ask that recruitment agencies refrain from contacting us with candidates for this role.

If you have all the information you need, just click apply. We can't wait to hear from you!

Closing date: 4th November 2026

Unfortunately, we are unable to offer visa sponsorship at this time.

Safer Recruitment

St Margaret's Hospice are committed to safeguarding and promoting the welfare of those who use our services.

As part of our safer recruitment processes, all offers of employment are subject to satisfactory pre-employment checks relevant to the role. These may include verification of identity, right to work, references, qualifications, DBS, and other regulatory, fraud prevention, and compliance checks.

The Disclosure and Barring Service offers a confidential checking service for transgender applicants. This route gives applicants the choice not to have any gender or name information disclosed on their DBS certificate and is available for all levels of DBS check.