Supports Coordinator Assistant

Serving six counties in Northern Michigan, North Country Community Mental Health is a public behavioral health organization committed to improving the quality of life for people with mental illness and/or developmental disabilities in our communities. If you’re interested in joining a welcoming team and creating a rewarding career with excellent benefit package, visit our website to submit your application: http://www.norcocmh.org/careers/ *

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JOB TITLE: Supports Coordinator Assistant

LOCATION: Petoskey, MI 49770

REPORTS TO: Service Coordination Supervisor

STATUS: Full-Time, Non-Union, Non-Exempt

HYBRID ELIGIBLE: Community-Based position

STARTING WAGE RANGE: $20.11 - $21.12 per hour

Generous benefit package, including:

• No cost health, dental and vision insurance option
• 14.2% employer paid retirement plan contribution
• Vacation, sick and personal time
• Employer paid disability and life insurance
• Tuition reimbursement programs

QUALIFICATIONS:

Education: Minimum of high school diploma or equivalent required. Credit given for relevant life experience. Some college preferred, especially courses in social work, education, psychology, nursing, speech pathology, recreation, occupational therapy, physical therapy, human services or other related field.

Experience: One-year experience in working with persons with developmental disabilities and/or mental illness is preferred but other combinations of experience will be considered

Other: Lived experiences with behavioral health issues are valued.

SUMMARY OF RESPONSIBILITIES: This is an entry level, paraprofessional position providing a variety of supports to individuals with developmental disabilities and/or mental illness. Individuals may live in their own homes, with family members, or in specialized or non-specialized dependent care settings. All supports coordination services are provided in accordance with state and federal regulation including, but not limited to, the Michigan Mental Health Code, Medicaid standards, especially those related to the Habilitation Supports Waiver, ICF/IDD, iSPA, HCBS, and Clinical Services.

The Supports Coordinator Assistant (SCA) performs the tasks associated with supports coordination, under the immediate supervision of a degreed supports coordinator and the final supervision of the Service Coordination Supervisor. SCA duties include the traditional case management functions of plan of service development, monitoring, linking and coordination of supports and services. In addition, SCAs help with individual empowerment issues, individual health and safety, mobilization of natural supports, facilitate access to community resources, and help the individual achieve the goals or supports as determined through a person-centered planning process. Community inclusion, normalization, personal choice, self-determination, natural supports and empowerment are key principles.

ESSENTIAL JOB FUNCTIONS:

• Assist the Supports Coordinator/Case Manager in the development of Plans of Service for specific individuals. Duties may include gathering data, completing forms, taking notes and writing up minutes.

• Assist in linking individuals with community resources. Duties may include transportation to appointments, home visits, shopping, etc.

• Assist in the completion of monthly and bi-annual progress reports and status reviews as required. May help gather and summarize data required for these reports.

• Assist in monitoring and assuring that applicable laws, rules, policies and procedures are followed in the development and implementation of each client’s Plan of Service.

• Assist individual and/or parents/guardians in making application for all necessary entitlement benefits, financial and medical assistance, residential support funding.

• Attend meetings as needed or requested by the Supports Coordinator or supervisor.

• Assist as needed in transporting and accompanying individuals to medical appointments, evaluations, etc. Advocate for the individual and/or caregivers/parents/guardians in interactions with community service providers (health care professionals, employers and social service agencies). Irregular hours may be necessary periodically.

• Assist in preparing for guardianship hearings.

• Assist in gathering information for original or updated psychosocial assessments for assigned individuals. Psychosocial assessments include psychosocial functioning, health, educational and vocational functioning, with recommendations for treatment planning/intervention. This information to be provided to the clinician for development of the clinical assessment.

• Provide complete and timely documentation of relevant activities in the paper or electronic clinical record and the agency information management system in accordance with agency policy and procedure and Medicaid requirements.

• Meet direct and indirect service activity expectations.

• Perform all other duties as assigned by supervisor.

PHYSICAL REQUIREMENTS:

Ability to walk, bend, stand, sit, lift to 50 pounds with or without assistance, stretch/reach, hear, see, hand/finger dexterity and drive a vehicle. Position requires physical ability to complete and maintain certification in de-escalation techniques which will be a training class provided to the job incumbent. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions in accordance with applicable laws.

OTHER REQUIREMENTS:

• Must be current in all applicable trainings; provided by NCCMH.
• Must have own phone and internet for communication, reliable access to messages, and multi-factoring capabilities.
• Have reliable transportation in carrying out agency duties.
• Must be an actively participant of a team setting and willing to offer assistance to others when needed.
• Possess a valid Michigan’s driver’s license and have a satisfactory driving record.
• Ability to work within guidelines of the code of conduct, regulatory compliance plan and personnel policies.
• Supports a philosophy of service delivery that is recovery-based, person-centered and culturally competent.
• Adhere to applicable policies and procedures as required by the Department of Community Mental Health, the Mental Health Services Board, and other pertinent regulatory agencies.
• Must always maintain confidentiality regarding consumer data.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.