Surgery Center Front Office Associate

Job Summary
We are seeking a dynamic and detail-oriented Office Assistant to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, providing exceptional administrative support to ensure smooth clinic operations. Your expertise in medical administrative tasks, electronic health record (EHR) systems, and patient service will contribute to delivering high-quality care and efficient clinic management. This paid position offers an exciting opportunity to grow your career within a fast-paced healthcare environment dedicated to patient-centered service.

Duties

• Greet patients warmly and manage front desk operations, including check-in and check-out procedures
• Schedule appointments accurately utilizing medical scheduling software and coordinate patient flow effectively
• Maintain and update electronic health records.
• Handle phone inquiries with professional phone etiquette, multi-line phone systems, and timely responses
• Manage medical records filing, data entry, and ensure compliance with HIPAA regulations for patient privacy and health information management
• Support clinical staff with intake procedures, care plan documentation, and basic clerical tasks such as typing reports and maintaining office supplies

Skills

• Bilingual English and Korean preferred
• Proficiency in EMR/EHR systems
• Excellent customer service skills with a friendly demeanor and effective communication abilities
• Experience in medical office or clinic experience is highly desirable
• Familiarity with insurance verification procedures and Medicare requirements
• Competent computer skills including Microsoft Office Suite (Word, Excel), typing (10 key), and data entry accuracy
• Knowledge of HIPAA compliance standards to safeguard patient information
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail

Join us in making a difference by providing outstanding administrative support that enhances patient experiences. We value energetic professionals who thrive on organization, precision, and compassionate service. This is a paid opportunity designed for individuals eager to advance their career in healthcare administration while contributing positively to our community’s well-being.

Pay: $20.00 - $22.00 per hour

Work Location: In person