Surgery Coordinator

SURGICAL COORDINATOR

Plastic Surgery | General Surgery | Hand Surgery

Employment Type: Full-Time

Rate: $23-$25

Position Summary

We are seeking an experienced, highly organized, and detail-oriented Surgical Coordinator to join our busy multispecialty surgical practice specializing in Plastic Surgery, General Surgery, and Hand Surgery. The Surgical Coordinator manages surgical scheduling, coordinates procedures with hospitals and ambulatory surgery centers, obtains insurance authorizations, and ensures administrative requirements are completed accurately and efficiently. The ideal candidate is proactive, dependable, and able to manage multiple cases while communicating effectively with surgeons, facilities, insurers, and office staff.

Key Responsibilities

Surgical Scheduling and Coordination

• Schedule surgical procedures for plastic, general, and hand surgery patients.
• Coordinate operating room availability with hospitals and ambulatory surgery centers.
• Maintain physician surgical calendars; confirm dates, times, locations, and facility availability.
• Coordinate changes, cancellations, and rescheduled procedures.
• Communicate case details, procedure requirements, and scheduling needs to surgical facilities.
• Enter surgical cases accurately in the practice management system and prevent scheduling conflicts.

Insurance Verification and Authorizations

• Verify insurance eligibility, coverage, and surgical benefits.
• Obtain required prior authorizations and pre-certifications for surgical procedures.
• Submit clinical documentation and supporting records requested by insurance companies.
• Track pending requests, approvals, denials, and reconsiderations.
• Verify that authorizations match CPT codes, diagnoses, providers, facilities, and approved service dates.
• Record authorization numbers and effective dates; escalate issues that may delay surgery.

Surgical Documentation and Administrative Coordination

• Ensure surgical orders, booking forms, and other administrative documentation are submitted to the appropriate facility.
• Maintain accurate surgery schedules and records of pending, scheduled, canceled, and completed procedures.
• Communicate administrative scheduling details to patients, including procedure date, time, and location.
• Maintain organized authorization records and related correspondence in the EMR/EHR.
• Protect confidential patient information in compliance with HIPAA.

Physician and Office Support

• Collaborate with surgeons, practice management, and office staff
• Provide timely scheduling and authorization updates to appropriate team members.
• Resolve administrative scheduling conflicts and maintain strong relationships with surgical facilities.

Qualifications

Required

• Experience with surgical scheduling and coordination.
• Knowledge of medical terminology, insurance authorization processes, CPT and ICD-10 codes.
• Familiarity with EMR/EHR and practice management software.
• Strong organization, multitasking, communication, and attention to detail.
• Ability to work independently and manage competing deadlines.

Preferred

• Two or more years of surgical scheduling experience.
• Experience in Plastic Surgery, General Surgery, or Hand Surgery.
• Experience coordinating hospital and ambulatory surgery center cases.
• Experience with commercial insurance, Medicare, and Medicaid surgical authorizations.

Skills and Competencies

• Strong prioritization, problem-solving, time management, and computer skills.
• Professional communication with physicians, staff, patients, facilities, and insurers.
• Reliability, accountability, discretion, and accuracy in a fast-paced environment.

Performance Expectations

• Scheduling accuracy: Maintain reliable calendars and minimize conflicts.
• Authorization management: Secure required approvals promptly to prevent avoidable delays.
• Administrative efficiency: Complete booking documentation accurately and on time.
• Communication and organization: Keep teams informed and case records current.
• Productivity: Manage assigned surgical volume and meet deadlines.

Work Environment

Medical office setting supporting Plastic Surgery, General Surgery, and Hand Surgery. The role requires frequent computer and telephone use and coordination with physicians, insurers, and surgical facilities.

Pay: $23.00 - $25.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance

Work Location: In person