Surgery Scheduler

Job Title:

Surgery Scheduler

FLSA Status:

Non-Exempt

Reports To:

Practice Supervisor

Employment Type:

Regular, Full-Time or Part-Time

Location:

Lilac Dobson 205

EEO Class:

Service Workers

Department:

Operations

Date:

October 2026

Job Summary

The Surgery Scheduler is responsible for coordinating and scheduling surgical procedures for patients. This role involves close collaboration with physicians, patients, and other medical staff to ensure efficient and accurate scheduling. The Surgery Scheduler must provide excellent customer service and ensure that all necessary pre-operative requirements are met in a timely manner.

Duties/Responsibilities

• Scheduling and Coordination:

• Coordinate and schedule surgical procedures with patients, physicians, and medical facilities.

• Ensure that all necessary pre-operative and post-operative appointments are scheduled and communicated to the patient.

• Confirm surgery dates, times, and locations with all relevant parties.

• Coordinate with anesthesia providers and surgical teams to ensure availability.

• Patient Communication:

• Provide patients with pre-operative instructions and ensure they understand the requirements.

• Answer patient inquiries related to surgical scheduling and preparation.

• Follow up with patients regarding any changes or updates to their surgery schedules.

• Administrative Tasks:

• Maintain accurate and up-to-date scheduling records in the electronic medical record (EMR) system.

• Obtain and verify insurance authorizations and pre-certifications for surgical procedures.

• Prepare and distribute surgical schedules to relevant staff and departments.

• Ensure all necessary documentation and consents are completed and filed appropriately.

• Collaboration and Communication:

• Work closely with physicians, nurses, and other healthcare professionals to ensure smooth scheduling and coordination of surgeries.

• Communicate effectively with hospital staff, operating rooms, and other medical facilities regarding surgical schedules and requirements.

• Address any scheduling conflicts or issues promptly and efficiently.

• Compliance and Confidentiality:

• Ensure compliance with all relevant policies, procedures, and regulations related to surgical scheduling.

• Maintain patient confidentiality and adhere to HIPAA regulations.

Required Skills/Abilities

• Excellent organizational skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Proficiency with electronic medical record (EMR) systems and scheduling software.
• Knowledge of medical terminology and surgical procedures.
• Strong problem-solving skills and ability to work under pressure.

Education /Experience

• High school diploma or equivalent required; Associate degree or higher in healthcare administration or related field preferred.
• Previous experience as a surgery scheduler or in a similar role in a medical office or hospital setting.
• Surgery Scheduling: 2 years (Preferred)
• Familiarity with insurance authorization processes and requirements.

Physical Requirements

Working Conditions:

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to communicate effectively over the phone and in person.

This job description is not intended to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

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