Surgery Scheduling

MEDICAL SURGICAL SCHEDULER

As a Surgical Scheduler, you are directly involved in ensuring that we deliver patient-focused care at all times. We are looking for someone who learns quickly, is capable of working independently, and has a positive attitude. You will also need excellent communication skills with an outstanding professional and personal presentation consistent with our brand.

Duties/Responsibilities:

• Schedules patient procedures to ensure efficient and accurate processing of information for procedures in the operating room
• Coordinates with anesthesia groups to confirm scheduling for coverage
• Responsible for verifying patients' insurance coverage, accurately calculating patient financial responsibility, and notifying patients of payment due at time of service, prior to scheduled procedure
• Boards patients for surgery at out of office facilities
• Able to communicate and coordinate large groups of people for surgery (Managers, Physicians, Audiologists and Medical Assistants)

Education, Training and Experience:

• Minimum of 2 years of medical office experience required (Surgery Scheduling Experience Preferred)
• Must be able to communicate verbally and non-verbally in a professional manner
• Ability to use time wisely in preparing work area to meet high-paced demand
• Show a genuine desire to work and improve the practice as a whole
• Strong insurance background, preferred
• Strong medical terminology
• Must demonstrate excellent phone etiquette and exceptional customer service skills
• Minimum of high school diploma

Qualifications:

• Medical experience, preferred
• Boarding experience, preferred
• Ability to work with computers and data entry
• Thorough understanding of insurance concepts, including deductibles, co-pays, co- insurance, and out of pocket maximums
• Basic understanding of medical terminology and processes; including HIPAA regulations, insurance registration, etc.
• Must be patient-focused
• Must be a team player, as well as capable of working independently
• Able to work in a high-volume practice
• Self-motivated with ability to take direction well and multi-task